Custody Operations Manager

Custody Operations Manager

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

The custody operations manager will lead the formation and development of a new custody operations team transitioning from the trust 3000 platform to the SWP platform. This role is pivotal in building operational infrastructure from the ground up, including procedures, controls, and workflows to support settlements, reversals, corrections, and other transaction types. We are seeking an adaptable individual with a passion to lead a team while finding operational efficiencies to help our partners.

Key Responsibilities

Lead the creation and implementation of new operational procedures and controls for the SWP platform.

Manage daily custody operations including settlements, reversals, corrections, and trade services.

Build and scale a high-performing team, including hiring, onboarding, and developing staff.

Collaborate with project managers and cross-functional teams to ensure smooth platform migration and operational readiness.

Drive process improvement initiatives with a focus on automation and efficiency.

Ensure compliance with corporate policies, regulatory requirements, and risk mitigation standards.

Prepare and manage departmental budgets and contribute to net income goals.

Monitor and manage operational risks, identifying control gaps and implementing mitigation strategies.

Serve as a people-first leader, fostering a culture of adaptability, accountability, and continuous improvement.

The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days at one of the posted locations.

Basic Qualifications

Bachelor's degree in accounting or finance, or equivalent work experience.

Three to five years of experience in trust and securities operational functions.

Three to five years of management experience.

Preferred Skills / Experience

Thorough knowledge of trust and securities operational functions, systems, procedures, products and services.

Thorough knowledge and understanding of legal, regulatory and accounting principles which directly affect wealth management & securities services business lines and clients.

Well-developed analytical, problem-solving, organizational and project management skills.

Effective interpersonal, verbal and written communication skills.

Excellent supervisory and management skills, including a well-developed knowledge of human resources.

Ability to manage multiple, unrelated tasks.

Additional one to three years experience managing managers preferred.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and safe leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range : $86,360.00 - $101,600.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and / or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.