Vendor Onboarding Coordinator

We are seeking a knowledgeable and experienced Vendor Manager to perform as a Subject Matter Expert in reviewing Certificates of Insurance Subject Matter Expert to assist our team in onboarding Service Providers. The ideal candidate should have a background in the commercial property and casualty insurance industry, with a focus on Certificate of Insurance coverage requirements per statute, and description of services for each type of service provider congruent to their required coverage to perform work within our buildings. Prior Vendor Management experience preferred.

• Provide expert knowledge of P&C insurance processes as it pertains to our coverage requirements
• Act as a liaison when reviewing and approving COI's submitted by insurance agents on behalf of potential service providers, or renewal review of expired COI's.
• Translate complex insurance concepts into clear actionable documentation of requirements Ie : Sample COI's
• Assist in the development and refinement of our current Certificate of Insurance Standards to match the industry standard on required coverages
• Lead and report on insurance recovery efforts for branch facilities, coordinating with relevant departments to ensure timely and effective management
• Ensure all Special Category vendors meet the bank's compliance requirements, including maintaining up-to-date insurance policies, trade licenses, and other necessary certifications
• Search vendors' trade and business licenses by state to ensure they are active and comply with regulatory standards
• Confirm that all vendors possess appropriate and valid trade licenses required for their specific services
• Serve as the point of contact for vendor onboarding within our CMMS system (Service Channel) for all of Corporate Real Estate ensuring smooth integration and compliance
• Collaborate with Facility Management to successfully identify gaps in coverage to source and onboard new vendors
• Organize and interpret data from ServiceChannel to generate actionable insights and support decision-making for branch facilities and maintenance
• Collaborate with accounts payable to ensure vendors are fully compliant before payments are remitted
• Support Facility Managers and act as liaison with claim adjusters for claims submitted for branch damage as well as communicate with our clients internal insurance department for reporting on paid claims for branch damage
• Act as SME for claim related inquiries and resolution
• Provide regular reports and updates on vendor compliance and operational risks to management
• Prepare analytics dashboards related to vendor compliance
• Support Operations team with Excel related tasks, creating, analyzing, and maintaining data for various projects
• Train new associates on Special Category vendor compliance and related procedures

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