Lead Patient Services Rep

Lead Patient Registration

Lead others in providing prompt and accurate patient registrations while delivering good customer service. Must be able to multitask and work in a team environment.

This individual serves as a lead and the front-line contact person for all incoming patients.

The incumbent will greet, register, schedule and provide general information to patients and / or their families.

Ensures that insurance information is verified, co-pays are collected, and that patient charts are prepared in advance.

At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient's Bill of Rights.

Experience Required

• 3 years experience in a medical environment required.
• IDX experience, some knowledge of medical insurances preferred.
• Leadership experience preferred.
• Computer literate, excellent communication and customer service skills.

Education Requirements

High School Diploma or Equivalent required.

Special Requirements

All incumbents must satisfactorily complete a Cooper IDX training program to include Registration, Scheduling, E-Commerce and FSC.

Salary Min ($)

USD $20.00

Salary Max ($)

USD $31.00