Process Operations Specialist

Job Title : Process Operations Specialist Location : Jackson, MO Hours / Schedule : Monday–Friday, 8 am to 5 pm Type : Contract, Potential for extension or conversion to permanent Overview This role focuses on designing, implementing, and optimizing operational processes across manufacturing workflows, with an emphasis on efficiency, automation, and data-driven decision-making. The position supports cross-functional technical operations, resolves escalations, and drives enhancements to production and material-flow systems. Responsibilities Design, optimize, and implement technology-enabled operational processes and workflow improvements. Develop and execute technical operations roadmaps to improve existing systems and unlock new capabilities. Lead cross-functional collaboration on problem definition, technical design, and solution scoping. Use data to guide operational decisions and inform process strategy. Identify risks and resolve issues, errors, and escalations through investigation and root-cause analysis. Create automated workflows to reduce manual labor and support operational scalability. Support engineers, analysts, and operations staff in resolving escalations and implementing corrective actions. Assess operational ecosystems, data models, and technology environments to identify strengths, gaps, and improvement opportunities. Manage shift-level processes for parent roll delivery from paper machines to storage and converting lines. Oversee BOM and process order management for converting lines. Apply prior knowledge of Proficy and RTCIS in daily operational support and process optimization. Qualifications Previous experience with Proficy. Previous experience with RTCIS. Demonstrated knowledge of shift management for parent roll delivery from paper machines to storage and converting lines. Experience with BOM and process order management for converting lines. Background in process design, automation, or technical operations. Ability to use data to diagnose issues and inform operational improvements. Benefits System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan. Ref : #568-Clinical