Front of the House SupervisorGrove Bay Hospitality Group • Miami Beach, FL, US
Front of the House Supervisor
Grove Bay Hospitality Group • Miami Beach, FL, US
7 days ago
Job type
- Full-time
Job descriptionRestaurant Management Team Advancing the Grove Bay Mission Statement and Core Values Delivering exceptional hospitality to all guests Upholding all core Standard Operating Procedures Coaching in the moment of hourly team members Training and development of new team members Handling any guest issues that arise in a respectful manner Following all opening and closing procedures Cash handling following Grove Bay SOP Ability to expedite in adherence with the Grove Bay SOP Strong understanding of all operational systems Toast, OpenTable, R365 Maintaining cleanliness and sanitation of the restaurant ensure restaurant is showroom ready at all times Must work a minimum of six hours during Supervisor shift Must be an A Player and endorsed by Management Team, Director of Operations, and Training Department Must have worked within venue or other Grove Bay restaurant for minimum of 4 months Prior supervisor experience Multiple language abilities a plus, fluency in English required Strong attention to detail and focus on process excellence Ability to learn and bring "out of the box" ideas to the team Genuine enthusiasm and aptitude for serving people Excellent verbal and written communication skills Must possess strong communication and listening skills Demonstrates strong problem-solving skills through ability to diagnose and implement solutions Ability to set and meet deadlines Successful completion of Grove Bay's training program, including all EdApp training content Food and Alcohol Safety training (ServSafe) Ability to move throughout the venue during shifts (standing, walking, kneeling, bending) for extended periods of time Ability to sit for extended periods of time Ability to make repeating movements of the arms, hands, and wrists Ability to express or exchange ideas verbally and perceive sound by ear Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds Ability to turn or twist body parts in a circular motion Ability to tolerate exposure to heat, cold, chemicals, and loud / noisy environment
Job Description
Job Description
Benefits :
- Company parties
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
Join the team at Stiltsville Fish Bar, a coastal-inspired dining destination in Miami Beach!
Were seeking a Front of the House Supervisor to lead and support our team in delivering outstanding guest experiences.
Reports to :
Responsibilities :
Qualifications :
Skills & Knowledge :
Certifications :
Physical Demands :
Grove Bay is an E-Verify and equal opportunity employer, you must show proof of eligibility to work in the U.S.
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Front Of House Supervisor • Miami Beach, FL, US
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