Regional Market Director Ambulatory & Physician Services

Regional Market Director Ambulatory & Physician Services at Sovah Health - Danville summary :

The Regional Market Director for Ambulatory & Physician Services at SOVAH Health is responsible for overseeing the operational management of clinics and healthcare providers within a designated market. This role encompasses implementing strategic initiatives, improving patient access, leading clinic operations, and ensuring compliance with healthcare regulations while achieving financial goals. The position demands strong leadership and communication skills to effectively manage clinic administrators, enhance service delivery, and drive practice growth across the region.

Who We Are :

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. SOVAH Health - Danville is a 250 bed hospital with the region's only designated Chest Pain Center & Certified Advanced Primary Stroke Center. We are an academic teaching site for residents, medical students, nurses, nurse practitioners, pharmacists, and physician assistants.

Where We Are :

From our beautiful rolling countryside to our thriving downtown, Danville offers big city amenities with quaint, small town charm. We are home to a thriving arts and entertainment scene, numerous local restaurants and shops, diverse educational institutions, and vast recreational opportunities.

Why Choose Us :

Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

Competitive Paid Time Off / Extended Illness Bank package for full-time employees

Employee Assistance Program – mental, physical, and financial wellness assistance

Tuition Reimbursement / Assistance for qualified applicants

Professional development, Growth opportunities, and Mentor-based training

And much more…

Position Summary :

Sovah Health is looking for the ideal candidate   who is responsible for the operational oversight and direction of assigned provider practice(s) and provider-based clinic(s) for a market with two or more facilities. The Regional Market Director works in collaboration with the AVP of Operations and facility leadership, focused on implementing strategy for the physician group across the designated region (i.e. markets) by coordinating with other Market Director(s) and initiatives for provider based and practice operations and growth. Responsible for leadership of one or more Clinic Administrators and / or Clinic Managers.

Support hospital strategy and clinic operations, leading the effective operation of designated clinic(s).

Responsible for all aspects of clinic operations and growth, including maintenance of key metrics, financial reviews, and practice growth initiatives and revenue cycle analysis.

Accountable for coordinating the services of physicians and advanced practice providers across the designated region (i.e. markets) to support the hospitals’ strategies.

Improve access to care and create a frictionless experience for patients across and between the markets in designated region.

Implement process to ensure safe care is being provided and quality metric goals are being met.

Interact on a biweekly basis and monthly meetings with providers, ensuring standards of communication and information are met and develop strategy on matters pertaining to clinic operational needs. this includes rounding in each clinic site on at least a monthly basis.

Responsible for ensuring monthly financial and work relative value unit (wRVU) reports, with comparisons to Medical Group Management Association (MGMA) wRVU benchmark data as applicable, are prepared, delivered and reviewed with physician / APPs, reviewing financial and wRVU performance with providers in person or via video / call on a monthly basis or on a more frequent basis with providers who request or need more frequent and additional data and feedback to improve access to care for the community.

Attend weekly HSC Physician Services meetings and other HSC Physician Services meetings as necessary. If unable to attend, prior notification to RVP and AVP-Operations prior to the meeting. Attend Annual Physician Services meetings.

Conduct Quarterly Physician Group (all providers) meetings.

At least Quarterly, review in person or via video / call with all Physicians / APPs their performance reports. Included, but not limited to, wRVU actual to employment agreement wRVU threshold, quality, patient experience and other provider performance related performance / feedback reports.

Prepare budgets, evaluate historical performance and generate goals for future achievement, and perform action planning as necessary for back to budget variances.

Monitor, report on and present financial performance for all assigned providers and clinics and collaborate with clinic leaders to ensure fiscal responsibility and adherence to annual clinic budgets.

Provide leadership to clinic managers, including performance management, coaching and talent development, with at least weekly communication.

Monitor clinics for efficiencies to reduce clinic investment to include, but not limited to, accounts receivable oversight, budgeting, charge capture, monthly operating report (MOR) preparation and budget oversight.

Monitor practice startups to aid in building existing practice revenue through charge capture, fee schedules, and new programs.

Implement and effectively manage Market Plan for new patients, driving towards clinic access and growth.

Manage support staff within assigned clinic(s) within region of market. Responsible for performance reviews and other HR related matters.

Accountable for ensuring compliance with all Physician / APP employment agreements and professional services agreements contract terms.

Responsible for validating all clinics, employees, Physicians / APPs are complying with all employee and patient safety requirements, Lifepoint policies, and HSC Physician Services guidelines. Escalate any concerns per policy and guidelines.

Negotiates physician / APP employment agreement terms, including a financial analysis or proformas for impact for new physicians / APPs and renewals of employment agreements and contracts.

Balances financial implications of changes with internal equity and overall financial performance goals for the clinic.

Regular and reliable attendance.

Perform other duties as assigned

Minimum Qualifications :

Minimum Education

Bachelor’s Degree Required. Master’s Degree preferred

Required Skills

Business Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.

Advanced Computer Skills Routine use of electronic mail and computer systems. Ability to incorporate complex and complicated functions into documents, spreadsheets, databases, and presentations to support business objectives.

Complex Communication Frequently communicates complex information and interacts with management. Can present, resolve, and address delicate situations. Can motivate and persuade others.

Varied Business Problems Problems are varied and complex, requiring analysis or interpretation of the situation.

Problems are solved using knowledge and skills, general precedent and practices.

Department Specific Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department.

Functional Independent Judgement Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and / or resolves problems for others. Project Planning / Organization Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation.

Certifications :

Certified Medical Practice Executive (CMPE) or FACMPE is preferred

Minimum of 10 years in physician practice management or similar healthcare setting, with specific leadership experience.

EEOC Statement :

SOVAH Health - Danville is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment : Minority / Female / Disabled / Protected Veteran

Keywords :

healthcare management, clinic operations, physician services, patient access, strategic leadership, financial performance, ambulatory services, health services administration, provider coordination, medical practice management