Director of Carrier Management

About us :

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. 'Simple shipping and easy freight' is the mission of YQN. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.

Position Summary :

The Director of Carrier Management is responsible for leading the nationwide transportation capacity strategy and overseeing all carrier relationships across the U.S., including FedEx, USPS, UPS, DHL, regional carriers, and local delivery partners. This role will ensure capacity stability, cost optimization, service-level compliance, and continuous improvement across all shipping channels. The Director will work closely with Operations, Supply Chain, Finance, and Client Success teams to support business growth and ensure best-in-class delivery performance.

Responsibilities :

• Own and manage all national carrier accounts, including FedEx, USPS, UPS, DHL, regional carriers, LTL partners, and local delivery providers.
• Develop carrier strategy, capacity planning, and annual business plans to support company growth and peak-season demand.
• Lead contract negotiations, rate discussions, service-level agreements (SLAs), and performance incentives.
• Monitor nationwide carrier performance, including on-time delivery, transit times, damage claims, and compliance with SLAs.
• Analyze shipping data to identify optimization opportunities, reduce costs, and enhance service quality.
• Lead initiatives to minimize shipping exceptions, delivery issues, and client-impacting disruptions.
• Partner with Warehouse Operations to ensure carrier processes (pickup schedules, trailer volume planning, manifests, labeling) are executed effectively.
• Collaborate with Finance and Procurement to analyze cost trends, support budgeting, and validate carrier invoices.
• Work with IT and WMS teams to maintain accurate carrier integrations, API updates, and label compliance.
• Evaluate and onboard new carriers to strengthen capacity, reduce risk, and enhance geographic coverage.
• Build contingency plans for peak seasons, weather disruptions, and regional capacity shortages.
• Drive continuous improvement initiatives to increase efficiency and ensure scalability.
• Provide executive-level reporting on transportation spending, carrier KPIs, exception trends, and cost-saving initiatives.
• Lead and develop a high-performing transportation and carrier management team.
• Represent the company in carrier business reviews and strategic partnership meetings.

Qualifications :

Job Type

Full-time, Onsite

Location

Fontana, CA, or Port Reading, NJ

Compensation package

Start from $130,000 / year plus benefits