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Care Coordinator

Care Coordinator

MedixRochester, NY, US
26 days ago
Job type
  • Full-time
Job description

Title : Care Coordinator

Location : Nassau County (Hybrid – 2 days in-office, Hempstead, 3 days of home visits / field work across Nassau County)

Schedule : M-F 9-5 (2 days in office, 3 days in field)

24.72 hourly, $45k annually | Full-Time, 35 hour work week |

About the Role

Our client is seeking bilingual (Spanish-speaking) Care Coordinators to join their interdisciplinary team. You'll work primarily in the field, managing a caseload of 40–50 adults and / or children with Serious Mental Illness (SMI), co-occurring substance use disorders, and complex medical needs. This role blends in-person outreach and telephonic support to help clients achieve greater independence and reduce hospitalizations.

Key Responsibilities

  • Conduct initial and ongoing client assessments to develop individualized service plans
  • Act as a liaison to link clients with medical, behavioral, residential, and entitlement services
  • Deliver crisis intervention and support as needed
  • Maintain accurate and timely documentation of client progress
  • Educate clients and team members on conditions, interventions, and available community resources

Qualifications

Required :

  • 1+ year of experience working with SMI, HIV / AIDS, or similar populations
  • Valid driver's license and reliable transportation
  • Comfortable working independently in the field
  • Strong interpersonal and time-management skills
  • Bilingual (Spanish)
  • Preferred :

  • Knowledge of Medicaid, Social Security, and community-based services
  • Experience in residential or field-based mental health support
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