Staffing Manager

Job Description

Job Description

Staffing Manager

Location : Oakland County, MI

Reports to : Director of Operations

About the Role

SIGMA HomeCare is seeking a Staffing Manager to lead internal recruitment and workforce placement operations. This position is responsible for managing external team members who coordinate Direct Care Worker (DCW) assignments to clients. You'll play a key role in ensuring our clients receive timely, appropriate care while keeping shift coverage rates high and client satisfaction strong.

Key Responsibilities

Internal Recruitment & Onboarding

Recruit, interview, and onboard internal staff for care coordination and scheduling roles

Post and manage job ads, screen candidates, and conduct interviews

Handle onboarding compliance, document tracking, and system setup for new hires

Staffing Oversight & Coordination

Supervise internal staff who are responsible for aligning DCWs with client schedules

Maintain up-to-date caregiver availability logs and client preferences

Monitor responsiveness, reliability, and call-off recovery planning

Track metrics such as fill rates, time-to-hire, and staffing gaps

Planning & Collaboration

Collaborate with care and client services teams to forecast staffing needs

Lead weekly team huddles and provide staffing performance updates

Support accountability, training, and scheduling process improvements

Requirements

2+ years of experience in staffing, workforce coordination, or internal recruitment

Experience in home care, human services, or healthcare preferred

Demonstrated ability to lead hiring pipelines and supervise onboarding workflows

Strong organizational skills and attention to detail

Familiarity with ATS platforms and scheduling systems

Based in or near Oakland County, MI and able to work onsite / hybrid

Why This Role Matters

You're not just managing a process-you're building the team that ensures clients receive life-changing care. Every hire and every schedule filled starts with your leadership.