Tier 1 Support For Employee Inquiries
Serve as tier 1 support for employee inquiries across benefits, payroll, pay programs, people systems, policy, and general hr topicsvia case, chat, and occasional walk-ups. Own end-to-end case handling : triage, diagnose, resolve or route; document clearly; close the loop on time and in full. Use our tools confidently, working in case management and hr systems (e.g., servicenow, wo...
People Partner • Normal, IL, US