Manager, People Operation (Insignia Events Services)

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Position : Insignia Event Services, Manager, People Operations - Full Time / Exempt Department : People Operations Reports to : Insignia Event Services, General Manager and Arizona Cardinals Football Club Vice President, People Operations Location : State Farm Stadium (Glendale, AZ) Format : In-person NOTE : This position is with the Arizona Cardinals event services affiliate, Insignia Event Services.

Insignia Event Services Organizational Summary : At Insignia Event Services, we strive to deliver the expertise and resources to elevate your events, ensuring seamless execution and unforgettable experiences. If you want to join an organization that values putting the team first, doing what is right, and growing with positivity while driving performance, we would love for you to join our team. Learn more about Insignia Event Services and see what's happening here.

Job Summary : The People Operations Manager will partner with the Arizona Cardinals Football Club Vice President, People Operations and Insignia Event Services General Manager to oversee Human Resources (People Operations) for Insignia Events Services, focusing on employee lifecycle management. This position will partner with leadership to ensure the organization's talent needs are met, including recruiting, retention, and succession planning. The role is essential in cultivating a positive work environment while ensuring that HR services align with business objectives.

Primary Job Duties : The Insignia Event Services Manager, People Operations role will have the daily responsibilities including, without limitation, to the following :

• Develop and implement creative recruitment strategies to attract a diverse range of both new and experienced talent, while providing a smooth and engaging candidate experience throughout the application and onboarding processes, ensuring they feel fully prepared and excited for their first day
• Manage the full cycle of new hire onboarding, including offer letters, background checks, training, I-9's, E-Verify, and orientation, while ensuring a smooth offboarding process when necessary
• Ensure the timely and accurate processing of payroll including hourly timesheets, salaries, garnishments, etc.
• Develop, oversee, and report on incident management strategies, ensuring that incidents are addressed effectively, with clear reporting mechanisms in place to ensure compliance, improve processes, and maintain a safe work environment
• Offer guidance and support to employees, helping them navigate workplace processes and enhance their overall experience
• Foster positive employee relations by addressing inquiries and promoting a collaborative and supportive work environment
• Maintain HR Information System (HRIS) records, ensuring accurate data entry and reporting to support HR operations and decision-making
• Assist with content creation for People Ops Initiatives, such as the Insignia Management Academy, Student Leadership Program, and team member website portal
• Stay up to date on HR compliance and regulatory initiatives, ensuring adherence to federal, state, and local laws and reporting requirements
• Oversee various leave of absence programs, including FMLA, workers' compensation, and parental leave, ensuring compliance and smooth transitions
• Drive initiatives surrounding team member engagement including The Insignia Way
• Available at major events to help answer any questions, concerns, or team member issues that may arise
• Perform other duties as assigned to support the ongoing success of the organization

Qualifications / Requirements

Insignia Event Services Benefits / Perks Summary :

Insignia Event Services has developed a comprehensive benefits package that provides economic and inclusive benefits to full-time employees. The Insignia Event Services benefits offer care, protection, and support for employees and their loved ones. The Insignia Event Services organization encourages an environment that is conducive to living a healthy, productive, and flexible lifestyle. Benefits and Perks include, but are not limited to :

Insignia is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

LI-Onsite

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.