Airport Lounge Cleaner (PHX)

Job Description

Job Description

Airport Lounge Cleaner (Appearance Care Associate)

Pay : $20.00 per hour

Job Summary

Appearance Care Associates will perform a full range of cleaning duties and responsibilities in support of the lounge operations at the new premium lounge, by Airport Dimensions supporting the Chase Sapphire Lounge by The Club, located in Terminal 4 at the Phoenix Sky Harbor Airport. They work to ensure lounge specified areas are kept in a clean and orderly condition, see that lounge and facilities are cleaned and maintained to ensure guest satisfaction and compliance with sanitation regulations. Cleaning duties include but are not limited to restrooms, trash removal, and furniture.

Basic Skills

• Hospitality Focus – focus on guest satisfaction and providing memorable experiences. Generous, friendly and warm spirited.
• Guest Experience - Maintains a friendly, cheerful, and courteous demeanor at all times ensuring highest level of guest experience in an elevated environment.
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking – Talking to others to convey information effectively.
• Conflict Resolution – deescalate situations in a professional and courteous manner.
• Problem Solving – develop solutions to remove obstacles to problems that may arise.

Primary Job Duties

Minimum Acceptable Qualifications :

Benefits :

ABOUT THE COMPANY

Hyde Park Hospitality (HPH) is a young—but dynamic and fast-growing—company built on deep roots in the food business. HPH earned Crain’s Fast 50 Award in 2024 for being one (ranked 30th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.