Machine Monitoring Specialist

Coastline Equipment is a leading John Deere Construction and Forestry dealer with locations in Southern California, Nevada and Idaho. Coastline provides world-class equipment solutions from John Deere, Wirtgen and Topcon. At their 13 locations, Coastline delivers best-in-class equipment, parts, service and technology solutions for customers. Our team of experts is driven to meet the needs of our customers both where they are today and where they are going tomorrow.

The team at Coastline is looking to hire a Machine Monitoring Specialist to round out the team.

Key Responsibilities :

• Alert Monitoring : Monitor and distribute incoming Expert Alerts and Diagnostic Trouble Codes to the appropriate parties or perform customer contact.
• Remote Diagnostics : Perform remote diagnostics using Service ADVISOR™ Remote and Remote Display Access (RDA).
• Communication : Quickly and accurately communicate actionable recommendations.
• Work Order Management : Create and maintain work orders with remote diagnostic segments.
• Technical Knowledge : Maintain up-to-date technical knowledge of engine, hydraulics, and electrical systems, and repair manual schematics.
• Professional Relationships : Maintain positive and professional relationships with peers, management, and support resources, emphasizing teamwork and customer service.
• Training Participation : Participate in Factory Certified Capstone Training programs for skill and knowledge development.

Required Qualifications :

Work Environment

What We Offer :

Application Process :

Deadline : Applications will be reviewed on a rolling basis until the position is filled.

EEOC STATEMENT :

Coastline Equipment provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, or marital status. Coastline Equipment complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Accessibility : If you need an accommodation as part of the employment process please contact Human Resources at

Phone : (562) 259-2739

Email : hr@coastlineequipment.com

Equal Opportunity Employer, including disabled and veterans.

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