Talent.com
Client Account Consultant
Client Account ConsultantVeterans Staffing • Princeton, NJ, US
Client Account Consultant

Client Account Consultant

Veterans Staffing • Princeton, NJ, US
3 days ago
Job type
  • Full-time
Job description

Client Account Consultant

At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We're in the business of creating exciting and rewarding futures for our clients and their employees - whether we're designing affordable health plans, securing finances for retirement or aligning employees with workforce strategy. We currently have an exciting opportunity for Client Account Consultant to support our Executive Benefits team.

What can you expect?

  • Manage multiple complex clients with various product lines and large scope insurance programs, related to Executive and / or Supplemental Life and Individual Disability Insurance.
  • Work with our clients, insurance carriers and internal partners to execute work and resolve escalated issues to ensure timely and strategic delivery.
  • Apply project and change management best practices, such as Lean Six Sigma, to identify opportunities for system and / or process efficiencies.

We will count on you to :

  • Manages the delivery of services and the day-to-day client needs to retain accounts, establish strong client relationships and achieve high levels of client satisfaction. Administrative services includes, but is not limited to : billing, enrollment, communications, participant inquiries, policy changes, benefit calculations, etc.
  • Maintains and expands client relationships by analyzing, communicating and identifying coverage gaps, ensuring that a client's risk is being managed in an optimal manner.
  • Identifies important business needs of the client and assist with achieving objectives by effectively communicating with the Mercer Executive Benefit Consultant.
  • Manages escalated participant issues working directly with the Business Analyst and / or Insurance Carrier regarding systemic or process issues with global impact to client or book of business. Recognizing and managing the risk to protect the firm from Errors and Omissions (E&O).
  • Executes all cyclical event processing.
  • What you need to have :

  • College Degree or equivalent work experience required
  • 5+ years of professional experience in a client facing capacity, insurance and business knowledge required, with a minimum of two years client relationship experience preferred
  • Manage multiple priorities, deliver timely and accurate work products with a strong customer service focus, and respond with a sense of urgency as required.
  • Effective written and verbal communication skills to interact with internal and external customers.
  • Appropriate license must be obtained for position.
  • What makes you stand out?

  • University Degree, e.g. BA, MA, MBA
  • Prior experience administering Corporate Owned Life Insurance and / or Individually Owned Life or Disability Insurance.
  • Life and Health License
  • Strong excel experience
  • Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

    Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

    The applicable base salary range for this role is $57,000 to $114,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum.

    Create a job alert for this search

    Client Consultant • Princeton, NJ, US

    Related jobs
    Tax Senior Associate - Private Client Services (PCS)

    Tax Senior Associate - Private Client Services (PCS)

    EisnerAmper • Princeton, NJ, United States
    Full-time
    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact.Whether you are starting out in your career or taking your next step as a season...Show more
    Last updated: 30+ days ago • Promoted
    Associate Consultant - R&D Advisory - US

    Associate Consultant - R&D Advisory - US

    Syneos Health / inVentiv Health Commercial LLC • Bridgewater, NJ, United States
    Full-time
    You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and come out on top. In this role, you'll join the R&D Advisory Group wi...Show more
    Last updated: 30+ days ago • Promoted
    Client Onboarding & Operations Services

    Client Onboarding & Operations Services

    ROCKEFELLER CAPITAL MANAGEMENT • Trenton, NJ, US
    Full-time
    Rockefeller Capital Management.Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm. Originally founded in 1882 as the family office of Jo...Show more
    Last updated: 7 days ago • Promoted
    Associate Manager, Consumer Content

    Associate Manager, Consumer Content

    New Jersey Staffing • Trenton, NJ, US
    Full-time
    Associate Manager, Consumer Content.Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious oppor...Show more
    Last updated: 9 days ago • Promoted
    Brokerage accounts specialist

    Brokerage accounts specialist

    Veterans Sourcing Group LLC • Pennington, NJ, United States
    Full-time
    Job title- Brokerage accounts specialist.Onsite 5 days / week for the first 5-6 weeks.Hybrid - 3 days onsite, 2 days WFH. Support onboarding and maintenance of brokerage accounts by reviewing document...Show more
    Last updated: 9 days ago • Promoted
    SAP FICO Consultant

    SAP FICO Consultant

    Purple Drive • Raritan, New Jersey, USA
    Full-time
    We are seeking a highly skilled and experienced SAP FICO Consultant with strong analytical and leadership capabilities to join our team in New Brunswick NJ. The ideal candidate will have hands-on ex...Show more
    Last updated: 13 days ago • Promoted
    Business Consultant-Remote

    Business Consultant-Remote

    Staffing • Whitehouse Station, NJ, US
    Remote
    Full-time
    Location : Remote Duration : 6+ months.Job Description : The Business Consultant / Program Lead position will play an important role in defining strategy for Combined Insurance's business and managing...Show more
    Last updated: 30+ days ago • Promoted
    Investment Consultant II - Merrill Premium

    Investment Consultant II - Merrill Premium

    Bank of America • Pennington, NJ, US
    Full-time
    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clien...Show more
    Last updated: 30+ days ago • Promoted
    Registered Client Service Associate

    Registered Client Service Associate

    Morgan Stanley • Warren, NJ, US
    Full-time
    Registered Client Service Associate.Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs) / Private Wealth Advisor(s) (PWAs) / teams on ...Show more
    Last updated: 30+ days ago • Promoted
    Citizens Teller

    Citizens Teller

    Citizens Bank • Levittown, PA, United States
    Full-time
    Starting Salary : $19 / hour and up.YOU make a real difference for our customers and the branch team.You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrat...Show more
    Last updated: 12 days ago • Promoted
    Client Support Specialist Greater New Jersey Area (REMOTE)

    Client Support Specialist Greater New Jersey Area (REMOTE)

    Fidelity • Bound Brook, NJ, US
    Remote
    Full-time
    We have an exciting opportunity for a remote, licensed Client Support Specialist in the Greater New Jersey Metro area! While you will work from home, you must reside near the Greater New Jersey are...Show more
    Last updated: 29 days ago • Promoted
    Customer Accounts Manager

    Customer Accounts Manager

    Aaron's • Mt Holly, NJ, United States
    Full-time
    We are Aaron's - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to re...Show more
    Last updated: 9 days ago • Promoted
    Associate Team Leader

    Associate Team Leader

    H&R Block • Bordentown, NJ, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show more
    Last updated: 25 days ago • Promoted
    Hybrid Cloud Architect-Cloud Consulting and FinOps

    Hybrid Cloud Architect-Cloud Consulting and FinOps

    TEPHRA • Basking Ridge, NJ, United States
    Full-time
    Develop a comprehensive cloud strategy aligned with business goals.Design scalable, secure, and cost-effective cloud solutions. Evaluate and select cloud platforms (AWS, Azure, GCP, OCI, IBM, Nutani...Show more
    Last updated: 9 days ago • Promoted
    Client Account Consultant

    Client Account Consultant

    Marsh & McLennan • Princeton, NJ, US
    Full-time
    At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We're in the business of creating exciting and rewarding future...Show more
    Last updated: 29 days ago • Promoted
    Investment Consultant

    Investment Consultant

    City National Bank • Trenton, NJ, United States
    Full-time
    INVESTMENT CONSULTANT - Remote based in CO.Expand and deepen the network of Independent Financial Advisors, CPA's & attorneys referring clients to Rochdale and to communicate and meet high net wort...Show more
    Last updated: 12 days ago • Promoted
    Retail Sales Consultant

    Retail Sales Consultant

    AT&T • Town of Mount Holly, VT, US
    Full-time
    Job Description : We’re offering a specific $3,000 Sign On Bonus ($500 after 90 days, $500 after 6 months, and $2000 at 1 year of service) for external candidates, including this location.Internal e...Show more
    Last updated: 16 days ago • Promoted
    Xpression Consultant | HYBRID

    Xpression Consultant | HYBRID

    Samprasoft • Warren, NJ, US
    Full-time
    Work location : HYBRID - Warren, NJ (3 days / week onsite).Show more
    Last updated: 30+ days ago • Promoted