Ticket Operations 2026 Opportunities

Go Beyond The Ivy

Our business is a team sport built on creating and delivering memorable experiences around Cubs baseball and other live events.

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Chicago Cubs Ticket Operations 2025 Opportunities

The Cubs Ticket Operations department is seeking to fill several seasonal positions for the 2025 season within the preidentified areas below. Candidates who are qualified, service focused, excellent communicators, collaborative, and have a strong attention to detail along with being passionate about continuing to make the Wrigley Field experience a memorable one for all fans are encouraged to apply.

Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports and entertainment through Cubs baseball and live events. Our success is driven by our people, who work in an engaging, collaborative, and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans, and community. Are you ready to be part of it?

Our Story

The Chicago Cubs Franchise is a charter member of Major League Baseball's National League. Since 1876, the team has won the National League pennant 17 times and was the first team to win back-to-back World Series titles in the 1907 and 1908 seasons. In 2016, the Chicago Cubs made history again when the team won its first World Series in 108 years, ending the longest championship drought in North American sports. Known for its ivy-covered outfield walls, hand-operated scoreboard and famous Marquee sign, iconic Wrigley Field has been the home of the Chicago Cubs since 1914, making it the second oldest ballpark in Major League Baseball.

Job Title : Ticket Operations Associate (Part-Time)

Department : Ticket Operations

Organization : Chicago Cubs

Reports To : Senior Director, Ticket Operations

Location : Chicago, IL

FLSA Status : Nonexempt

Compensation : New associate pay rate $16.60 per hour USD

How You'll Contribute

The Ticket Operations Associate will assist the Ticket Operations team with all aspects of ticket operations including order processing, customer service, and ticket payments. These positions will be scheduled for 15-30 hours per week through October.

The Day-To-Day :

• Assist in the processing and distribution of season, group and individual game tickets
• Provide customer service support for ticketed events at Wrigley Field
• Provide direct support to ticket operations staff by coordinating order processing and system input
• Update customer accounts in ticketing system & CRM as required
• Standard office procedures including filing, mailing and data entry
• Other related duties as assigned

What You'll Bring :

What Sets You Apart :

Total Rewards :

Fan Service Center Associate (Part-Time)

Department : Fan Services

Organization : Chicago Cubs

Reports To : Manager, Service Center & Wrigley Field Tours

Location : Chicago, IL

FLSA Status : Nonexempt

Compensation : New associate pay rate $16.60 per hour USD

How You'll Contribute

The Fan Service Center Associate plays a vital role in executing day-to-day tasks and activities within their respective department. They are responsible for accurately, personally, and timely responding to all inbound fan inquiries via various communication mediums which include email, phone, text, online chat, letter & in-person. Ticketing related responsibilities include season ticket holder & single game ticket : sales, service & operations support for both Wrigley Field & Sloan Park.

The Day-To-Day :

What You'll Bring :

What Sets You Apart :

Total Rewards :

The Chicago Cubs And Its Affiliates Embrace Diversity

The Chicago Cubs and its affiliates embrace diversity and are committed to building a team that represents all communities. We hold ourselves accountable to include new and different voices in our organization. Everyone is welcome here, and we celebrate what makes each of us unique.