Commercial Product Manager IV

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office.

We are seeking an experienced, well-rounded payment professional to join the Embedded Payments On Behalf Of Product Management team. The ideal individual will have experience across multiple payment methods and product management.

The Embedded Payments On Behalf Of Product Management team is responsible for a portfolio of innovation economy Fintech clients that facilitate payments on behalf of their customers (C2s). These Fintech clients provide payment services to a wide variety of end customers across multiple industries utilizing a variety of payment methods via OBO and For Benefit Of (FBO) custodial accounts.

Responsibilities

• Comprehensive product management of unique OBO and FBO account types including core system account setup, FDIC insurability requirements, reconcilement, profitability, product development and other duties as assigned.

Facilitate client risk management efforts including ensuring appropriate documentation and ongoing oversight.

Qualifications

Basic Qualifications :

Bachelor’s degree in finance, accounting, or related work experience or a HS Diploma or GED with 4 years of experience.

5 years of experience payment product management inclusive of P&L management, policies and procedures, and new product development.

Preferred Qualifications :

Familiarity with various Embedded Payment business models (PayFac, On Behalf Of, For Benefit Of) and associated risk profiles.

Expertise in risks unique to various payment methods including ACH, Checks, Wire, RTP, Card include formatting, international, returns, and associated credit risk especially in the OBO payment space.

Understanding of payment network and regulatory rules that govern OBO payments.

Proven ability to provide actionable insights from data through management presentations.

Excellent analytical, communication, and problem-solving skills.

Collaboration with cross-functional teams and influence decision-making.

Track record of simplifying complex problems and solutions to persuade audiences.

Prior experience interfacing with relationship teams and clients in successfully closing deals and providing support as needed.

The base pay for this position is generally between $105,000.00 and $140,000.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and / or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https : / / jobs.firstcitizens.com / benefits.

Company Description :

Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money … and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success. First Citizens operates more than 570 branches in Arizona, California, Colorado, District of Columbia, Florida, Georgia, Kansas, Maryland, New Mexico, Missouri, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and West Virginia.

First Citizens Bank. Forever First®. Member FDIC.

Equal Opportunity / Affirmative Action Employer / Minority / Female / Disability / Veteran

If you need special assistance or an accommodation in applying for employment at First Citizens Bank, please contact our Human Resources department.