Restaurant Assistant Manager

As the team at Zaxbys expands, we're saving a seat for you!

To our guests, Zaxbys is more than just a place to eat – it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxbys is an indescribably great place to work!

Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.

Why work at Zax?

• BONUS POTENTIAL (Paid Quarterly) : Up to 12% of Annual Earnings
• FREE Meals On Shift & 50% Off Meals Off Shift
• Paid Time Off
• Paid Holidays
• Paid Training
• Early Access to Pay
• Recognition Program
• Employee Referral Program
• Opportunities to Advance

Benefits

HSA Option Available

100% match of first 3% contribution + 50% match of next 2% contributionAdditional eligibility requirements

Duties and Responsibilities

Zaxbys Assistant Manager Development PlanFood Safety Certification and Manager CertificationAny additional training required by Zax LLC

Ensure team members receive proper training including ongoing coaching and developmentCreate an effective work schedule following company standards and local lawsPlan and delegate shift assignments including communicating expectations and adjusting as neededSupervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goalsEnsure service, product quality, and cleanliness standards are consistently upheldCommunicate performance concerns to your General ManagerAssist with performance reviews and mentor and develop team membersCreate and maintain a positive culture and healthy team morale through recognition and leading by exampleHandle and report guest and team member complaints / concerns / injuries timely and in a friendly and respectful manner

Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and proceduresMaintain compliance with federal, state, and local laws and guidelinesUtilize management tools and keep neat, accurate, and current records

Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position descriptionEnsure the team works safely and follows all safety guidelines and proceduresImmediately report all human resources and risk management concerns to your General Manager and District ManagerEscalate other concerns to your supervisor when appropriateAll other duties necessary to ensure restaurant operations function properly

Job Qualifications

The following requirements must be met in order to qualify for this position.

Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.

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