Observability Engineer

Job Description

Company Description

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

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\nAdtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

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\nWe operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

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\nVisit Adtalem.com for more information and follow us on LinkedIn and Instagram.

Job Description

• Design, implement, and maintain observability platforms (logging, metrics, tracing, alerting) to ensure system reliability and performance.
• Develop and optimize dashboards, visualizations, and reports to provide actionable insights to engineering and operations teams.
• Configure and manage monitoring tools (e.g., Prometheus, Grafana, New Relic, Datadog, Elastic, Splunk) for real-time visibility into applications and infrastructure.
• Define and track key  Service Level Indicators (SLIs)  and  Service Level Objectives (SLOs)  to measure system health and performance.
• Collaborate with developers, SREs, and platform teams to instrument applications and services for observability (e.g., distributed tracing, structured logging).
• Establish and maintain automated alerting and incident response workflows to reduce  MTTR (Mean Time to Recovery) .
• Partner with teams to analyze telemetry data and identify root causes of performance bottlenecks, errors, or outages.
• Promote best practices and develop standards for observability across the organization.
• Automate observability infrastructure provisioning and configuration through Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible, Helm).
• Continuously evaluate and integrate new observability technologies to improve monitoring and diagnostics capabilities.
• Ensure observability solutions align with compliance, security, and data governance requirements.
• Provide technical guidance, training, and support to engineering teams on using observability tools effectively.
• Support post-incident reviews by providing observability data for root cause analysis and future prevention.
• Contribute to a culture of proactive monitoring, resilience, and operational excellence.

Qualifications

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $74,064.94 and $130,001.91. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

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\nAdtalem offers a robust suite of benefits including :

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\nFor more information related to our benefits please visit :

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\nYou are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation