IT Onsite TechnicianHemmersbach GmbH & Co. KG • Novi, MI, United States

IT Onsite Technician

Hemmersbach GmbH & Co. KG • Novi, MI, United States

17 days ago

Job type

Full-time

Job description

Recruiting contact

Your skills

18 months of IT experience (or equivalent)
Ability to build relationships
Excellent time management skill
Experience in OS, Apps and H / W installation and troubleshooting depending on project products
Certifications that demonstrate competency in enterprise IT (A+, etc.) are a plus
2+ years of experience as a Deskside Support Technician.
Ability to handle tickets and service requests with professionalism and efficiency.

Your tasks

Provide day to day local / remote desktop support

Handle inbound calls and answer questions

Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place : 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

Your benefits

Buddy program

Health / Medical insurance

Internal career development program

International job opportunities

Onboarding program

Sick leave payments

Unlimited employment contract

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It Technician • Novi, MI, United States

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