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Software Account Rep - Memphis, TN

Software Account Rep - Memphis, TN

ThryvMemphis, TN, US
22 days ago
Job type
  • Full-time
Job description

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to medium-sized businesses.

We’ve been around in one form or another for more than 125 years, always with one goal in mind — helping small businesses compete and win. We provide the technology, software, and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful.

Thryv is a seven-time winner of The Top 60 Companies to Sell For and on Newsweek’s list of America’s 100 most loved workplaces for 2022, 2023 and 2024!

About the role :

This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. Conducting the majority of client interaction remotely, this role has the flexibility to meet in person as needed.

  • Contacts assigned clients and presents opportunities for additional sales and / or extended usage based on client needs.
  • Identifies and secures new SaaS clients by leveraging self-generated prospecting ( networks, referrals, etc.) and company-initiated prospecting programs.
  • Executes all defined operational processes and requirements with excellence (, designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
  • Participates in sales meetings, call calibrations, and training as needed.

What we offer :

  • Help grow local business market share
  • Defend small business America and the American Dream
  • Work with existing clients and hunt for new business
  • Become SaaS (software as a service) experts
  • Receive world-class training
  • Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
  • Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
  • Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and / or releases new products
  • Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future
  • Your Responsibilities :

    This role will be responsible for, but not limited to :

  • Contacts assigned clients and presents opportunities for additional sales and / or extended usage based on client needs.
  • Identifies and secures new SaaS clients by leveraging self-generated prospecting (, networks, referrals, etc.) and company-initiated prospecting programs.
  • Executes all defined operational processes and requirements with excellence (, designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
  • Participates in sales meetings, call calibrations, and training as needed.
  • Basic Qualifications :

  • 2+ years sales experience
  • Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
  • Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
  • Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
  • Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
  • Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
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    Account Rep • Memphis, TN, US