The Patient Services Representative I (PSR I) serves as the first point of contact for patients and represents the organization with professionalism and care.
This role includes drawing quality blood samples, preparing specimens for testing, and ensuring a safe and comfortable experience for patients.
The PSR I follows established procedures, maintains confidentiality, and upholds accuracy in all patient interactions.
This position requires strong phlebotomy skills, attention to detail, and a commitment to delivering a positive patient experience.
Requirement / Must Have :
bility to provide accurate, error-free work in a fast-paced environment.
bility to work independently with minimal supervision.
Strong phlebotomy skills, including pediatric and geriatric collections.
Flexible availability, including weekends, holidays, on-call, and overtime.
bility to maintain confidentiality and follow established procedures.
Strong organizational skills and professionalism.
Experience :
Minimum 6 months experience required.
1+ years of phlebotomy experience preferred.
Customer service experience in retail or service environments preferred.
Keyboard / data entry experience required.
Responsibilities :
Perform daily activities accurately and on time under supervisor direction.
Maintain a safe and professional work environment.
Perform forensic and clinical specimen collection and processing.
Maintain required records and documentation.
Promote a positive image to patients, clients, and the public.
Provide clear communication and create a trusting atmosphere for patients.
Should Have :
Strong interpersonal and patient-care skills.
bility to work efficiently and remain organized.
Commitment to excellent service and process compliance.
Skills :
Phlebotomy.
Data entry.
Patient communication.
Professionalism.
Time management.
Qualification and Education :
High school diploma or equivalent required.
Medical assistant or paramedic training preferred.
Phlebotomy certification preferred (required in some states).
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Phlebotomist • Clermont, FL, United States
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