Payment Specialist

A company is looking for a Payment Specialist to manage payment systems and resolve complex payment issues. Key Responsibilities Guide internal teams and customers through payment systems and merchant account setups Research and resolve complex payment issues while maintaining professionalism Lead training sessions to enhance understanding of payment systems and best practices Required Qualifications Bachelor's degree or equivalent work experience 2+ years in a customer-facing support role 1+ year of experience working on a payments team Comfort managing complex financial projects and customer escalations Proficiency in general PC tools and systems