Professional Civil Process (PCP) is looking for a Receptionist – a person who wants to go above and beyond for the legal support industry. We’re looking for someone with exceptional energy and enthusiasm to join our Customer Service Team .
About PCP :
- PCP is the leader in the legal support industry providing filing, serving, and skip tracing services.
- We've been serving the legal community for over forty years.
- PCP currently handles over 140,000 services of process documents annually.
- Our corporate headquarters is in Spicewood, Texas.
- PCP is a founding member of the National Association of Professional Process Servers (NAPPS) and the Texas Process Servers Association (TPSA).
About the position :
Answering and routing all incoming calls using a Call Assistant program.Monitors the front door and signs visitors in and out at the front desk.Produces and Distributes company-wide emails.Receives address data and provides correct court venue to file civil cases.Works reports assigned.Requirements
About you :
High school diploma or equivalent.2 years of customer service experience.Basic computer skills.Highly developed sense of integrity and commitment to customer satisfaction.Has “thick skin” and is able to handle complaints and unpleasant clients.Has a pleasant, patient and friendly attitude.Strong decision making and analytical abilities.Accuracy in grammar and spelling.Able to understand and follow instructions.Excellent interpersonal and communication skills.Organization skills.Flawless attendance.Commitment to team results; a team player.Benefits
Compensation, Hours, and Benefits :
Full Time : Monday – Friday 8 : 00am - 5 : 00pmPay - $15.00 / hrDental / Vision plan - available immediately upon hireMEC (Minimum Essential Coverage) Health Plan - available after 60 days of employmentTen (10) paid holidays per calendar year - after six (6) months of servicePaid Time Off (PTO) - after six (6) months of service401K with company match - after one (1) year of serviceCasual work environmentGym