Boutique Operations Associate - Southpark, NC

BOUTIQUE OPERATIONS ASSOCIATE

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the role :

We are looking for Boutique Operations Associate who is passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. These individuals will be the experts on all Standard Operating Procedures, systems, and tools and will work closely with the boutique leaders to impart critical business knowledge. This role will be crucial to the success of the operations within the Boutique. They will support all areas of the Boutique as needed and ultimately impacting the client experience.

What impact you can create at CHANEL :

• Uphold operational standards and processes to deliver the ultimate CHANEL client experience
• Be the ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Boutique Team
• Deliver exceptional customer service based on CHANEL's service mantra, including welcoming and greeting all clients, including hosting
• Support the daily operations including opening and closing of registers, incoming and outgoing shipments, damages, stock and restock needs
• Understand the inventory management processes
• Maintain an organized and controlled stock storage system and process received stock and record into system
• Communicating inventory and supply needs to Boutique Director / Assistant Boutique Manager
• Partner with Assistant Boutique Manager to execute the stock cycle count program and annual physical inventory
• Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
• Co-ownership of all brand image, hygiene standards and visual merchandising requirements.
• Be the ultimate brand ambassador by providing continuous sales and service support
• Build positive team relationships throughout the boutique to inspire trust and teamwork.

You are energized by :

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Additional Information :

CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in :

Diversity and Inclusion :

CHANEL Community :

Sustainability :

Arts and Culture :

Fondation CHANEL :

Career and Leadership Development :