SAP Analyst

Overview

The IT OTC (Order to Cash) Analyst plays a critical role in delivering robust IT solutions that support and enhance core business operations, with a specialized focus on SAP applications. This hands-on role is responsible for the configuration, testing, and deployment of system enhancements in the OTC process, ensuring alignment with business goals and compliance with IT standards. The analyst will work across various departments, translating business requirements into functional technical solutions.

Responsibilities

• Configure, maintain, and optimize SAP OTC modules including Sales & Distribution, CRM, Rebates, Contracts, and Pricing.
• Support integrations with related SAP modules, particularly Finance (FI / CO), Materials Management (MM), and Supply Chain.
• Translate complex business requirements into detailed functional and technical specifications.
• Troubleshoot system and integration issues, particularly involving ABAP debugging and interface analysis.
• Drive the design, testing, and implementation of changes to meet business objectives.
• Coordinate and document requirements gathering, functional analysis, and solution design.
• Create and maintain high-quality documentation including process flows, test scripts, and user training materials.
• Collaborate with cross-functional teams on SAP-related projects, enhancements, and ongoing system support.
• Ensure all system changes follow established IT standards, change control, and validation procedures.

Qualifications