Workday Solution Architect

Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital (‘Divested Group’). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.

The Solution Architect I is client-facing and collaborates with Sales through all stages of the sales process post-identification – from introductory meetings to requests for proposals (RFP), finalist meetings, contracting and hand-off to the delivery team(s). Upon request Solution Architect Is collaborate with Sales to develop product solutions scope and proposals, produce client-tailored sales meetings materials, educate the client on the technical aspects and details of Alight solutions, conduct solutions demonstrations, and coordinate with Negotiations and Pricings teams to determine deal pricing and final proposal delivery.

In addition, the Solution Architect I is responsible for staying current on competitors, market and industry trends, compliance developments and Alight capabilities. Solution Architects are also an important source of market feedback working closely with Alight product owners to inform our roadmap.

Domain expertise

Maintains expertise in domain products and services (i.e., Workday) and Alight’s overall capabilities. Articulates and communicates Alight’s value proposition and key differentiators

Collaborates with Delivery Leaders to stay connected to operations and delivery practices and share market insights. This network is utilized to ensure we are bringing the latest insights to the sales process.

The Solutions Architect possesses a broad understanding of cross functional touchpoints and their impacts within the Workday platforms.

Sales process

Collaborates with Large Market multi-solutions or complex solutions Sales resources to develop and inform sales strategy in order to drive bookings and close opportunities

Performs discovery and primarily leads product solution scoping for large complex multi- or single solution deals (e.g., identify complexity drivers)

Collaborates with Sales, subject matter experts, and business leaders to develop scope of Alight solution set and determine platform / technology

The Solutions Architect will also help facilitate client sales meetings as Subject Matter Expert as well as partner with Workday and Alight sales executives, client executives and delivery leads on client sales activity.

Provides input to strategic questions related to defining the opportunity and overcomes customer objections to initiate and forward sales opportunities

Generates demand by assisting clients to identify and qualify current needs and effectively articulate how Alight can add value

Accountable for solution costing and coordinates with Finance and Sales, and Value engineers to construct business case

Tailors materials and demo based on solution, client need and competitive landscape. Creates new materials where needed.

Engaged in sales meetings, primarily answers solutions and technical questions, uses understanding of the client’s business and depth of knowledge to personalize the recommended solution –with ability to collaborate with other experts and leaders at the client and internally.

Conducts and leads effective solution demonstrations – bringing the solution to life via storytelling vs. a feature / function demo.

Document the solution concisely and clearly throughout sales process, ensuring maximum transparency and knowledge transfer across delivery

Supports the contracting process from a scope and solution point of view across statements of work, transition, commercials, and ensure that specifications of pricing are accurate to customer’s needs

Collaborates with other Architects in scope development for multi-solutions deals across products

RFP support

Reviews, updates, and provides input on RFP responses after initial draft is provided by the enablement team

Creates responses for domain-related RFP questions and engages subject matter experts where needed

Creates client-specific delivery model and service descriptions

Owns domain-related follow ups (e.g., questions received from Third-Party Evaluator)

Assists with periodic review of RFP library content – ensure responses are compelling and reflect the latest on our solutions

Other

Provides input to product owners – insights and feedback from prospects and Third-Party Evaluators to inform priorities and enhancements

Coordinates with business leaders and product owners to understand their needs and requirements of complex applications and on scope items that may require special development or staffing

Coordinates with product owners to ensure that latest solution developments are reflected in sales materials and assist with building expertise in these areas

Understand the competitive landscape and customer needs to position the Delivery organization effectively

Formal education and certification

Bachelor's degree

HR / Payroll / Benefits administration and sales knowledge preferred

Knowledge and Experience

5 – 10 years of relevant experience in a range of domain area or related roles

Deep knowledge of benefits, payroll and / or cloud and delivery models, the capabilities of administration platforms, and compliance considerations

Demonstrated track record applying domain expertise in client delivery or sales

Agility and organizational skills to work in a fast-paced environment and manage multiple concurrent opportunities

Excellent client communication and consulting skills – able to lead engaging conversations, adapt on the fly, negotiate as needed and have a point-of-view

Proven experience in building and developing senior client relationships

Experience in promoting a team environment

Travel Expectation

Other

Workday certification(s) at the time of hire as well as an on-going maintenance of certification

Functional and / or technical experience with Workday

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

Our commitment to Diversity and Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

We welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

We are an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

We provide reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation / modification by contacting his / her recruiter.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum : 82,000 USD

Maximum : 130,100 USD