Principal Solution Architect (MA or REMOTE)

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

The Hanover Technology Group is seeking a Principal Solution Architect to join our team in our Worcester, MA Corporate Headquarters, or remote work consideration.

This is a full time, exempt position.

POSITION OVERVIEW :

The Principal Solution Architect (PSA) provides leadership and facilitation for project or program solution design. The PSA guides projects on their overall high-level solution approach, engagement with the broader project team, and represents the solution design at the formal architecture review board meeting. The PSA is the owner of the project solution architecture process and solution architecture artifacts, with a strong focus on hybrid cloud strategy, enterprise application integration, and identity architecture.

IN THIS ROLE, YOU WILL :

• Be responsible for understanding and enforcing enterprise architectural principles, standards & patterns at the project level, with a focus on hybrid cloud and identity-first design.
• Drive technology and thought leadership across technical projects, especially in cloud-native and hybrid cloud environments.
• Lead strategic planning and road mapping activities for enterprise applications and identity platforms.
• Act with oversight from senior Architecture personnel and consult / enlist other architecture team members as required.
• Work in close partnership with business community, business analysts, information and data architects to design and deliver impactful business software solutions.
• Own the technical approach, high-level and detailed design of the project in accordance with architectural standards, with emphasis on secure cloud integration and identity governance.
• Enforce the use of standard tools and products across projects as directed by the Enterprise Architecture Organization, including cloud-native services and identity platforms.
• Champion and conform applications to accepted Development Operations (DevOps) practices, including CI / CD pipelines in hybrid cloud environments.
• Identify and document the nonfunctional requirements for the application design, including scalability, security, and identity federation.
• Support the project implementation team and serve as SME for Production Support team for occasional troubleshooting and root cause analysis efforts.
• Collaborate closely with project managers for project status and estimation of resource needs.
• Assist project managers in recognizing and mitigating any risks to the solution's overall success or to existing systems and business processes.
• Understand and mitigate the technical design impact on security, performance, and data privacy through review of proposed configurations and system implementations.
• Explain existing system capabilities to key business users as well as any modifications in support of business processes.
• Leverage existing shared capabilities, products, and software in proposed solutions, including enterprise identity platforms and cloud services.
• Review documentation provided by vendors and internal technical analysis teams for technical accuracy in meeting business needs.
• Review and approve technical specifications; support subsequent delivery processes to ensure solution meets business and architectural objectives as envisioned.
• Mentor technical leads and developers in answering questions regarding the architecture and design of our systems, especially in cloud and identity domains.
• Ensure project compliance to approved software development methodologies.
• Work comfortably in SDLC selected by project (waterfall, agile or combination of both).
• Communicate both technically and conceptually to provide architecture leadership and guidance to business and technical team members throughout the course of the project.

WHAT YOU NEED TO APPLY :

CAREER DEVELOPMENT :

It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.

BENEFITS :

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.

Benefits include :

EEO statement :

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex / gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at : HRServices@hanover.com and include the link of the job posting in which you are interested.

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Compensation :

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.