Manager, Support Services- Food Safety Quality Regulatory

Company Description

Since 1940, Dairy Queen® has been one of the world's best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.

Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.

Job Description

We have an exciting new opportunity for a Manager, Support Services- Food Safety Quality Regulatory. This role provides leadership and support services for the Research and Development (R&D) Team, with responsibilities spanning nutrition, product quality auditing, project management, and oversight of the R&D test kitchen. The position focuses on driving efficiency through standardized processes, project management and reporting.

Additionally, this role ensures regulatory compliance and transparency related to nutrition, allergens, and ingredient disclosures. It also manages daily test kitchen operations including technology support, equipment maintenance, cleanliness, and resource coordination to meet the needs of product developers and quality assurance staff.

Key Accountabilities include :

Project Management

• Lead R&D project management partnering with cross functional teammates, driving timelines and ensuring progress is effectively communicated through regular reporting
• Develop and own process management documentation and training Including but not limited to regulatory compliance, supplier and distributor expectations, workflows, and incident response
• Lead Data-Driven Improvements : Analyze feedback, quality metrics, project data, product testing data and trends to identify issues and areas of opportunity and drive continuous improvement projects

Nutrition

Product Quality Auditing

Team Leadership & Management

Test Kitchen Management

The US national base salary range for this position is $105,561, - $129,313. This position is also eligible for a bonus. The base salary range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location and relevant education or experience.

Qualifications

Education / Experience

Skills :

Additional Information

Benefits

Our benefit package supports the well-being of our employees and their families. Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more! To learn more about our great benefit offerings, Click Here.

Work Environment

Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 3 collaboration days a week. Additional in office time may be required to support team / project needs.

Inclusion & Belonging

We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.

IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.