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Spa Receptionist - Roles available in Monmouth and Ocean County!

Spa Receptionist - Roles available in Monmouth and Ocean County!

Hand & Stone Marco RegionNJ, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Location : Roles available in Monmouth and Ocean County!

Job description

Are you looking for a dynamic work environment which compensates you on success? Then look no further because Hand and Stone wants to talk to you!!

We are in search of a Sales Associate with potential growth opportunities for a long term role in a stable and positive environment. Our Sales Associates are our main customer service representatives through both face-to-face and phone interaction with our clients. As the liaison between our clients and our certified massage therapists / licensed estheticians, our sales associates schedule all of the service appointments. Most importantly, this position entails selling memberships and upselling services and gift cards to our clients.

You MUST have a  POSITIVE ATTITUDE  with  excellent COMMUNICATION  and  SALES   skills  to join our team!

POSITION SUMMARY

  • Meet membership sales goals
  • Communicate sales promotions and service options with clients
  • Schedule / Confirm appointments and balance the daily appointment book
  • Greet and check-in / out clients before / after their appointment
  • Learn about our products and services for effective, clear communication
  • Execute the daily operational tasks, day-to-day goals and priorities assigned by management
  • Uphold store cleanliness standards in the entire spa
  • Communicate the continually changing schedule and operational needs with coworkers
  • Communicate with both massage therapists and estheticians to maximize the appointment book
  • Computer data entry

POSITION REQUIREMENTS

  • Sales experience with proven results; membership sales is a plus
  • Capability to work flexible hours including nights, weekends and some holidays
  • Excellent verbal and written communication skills
  • A fast learner, with a positive attitude; remain calm in fast pace environment
  • Computer proficiency; knowledge of retail / appointment booking computer systems is a plus
  • A strong team player with the ability to work independently under minimal supervision
  • Exceptional with organizing and prioritizing; attention to detail and multi-tasking
  • Critical thinking skills, including customer conflict resolution
  • Have reliable transportation to / from work

    • PREFERABLE QUALIFICATIONS

  • Associate or Bachelor’s Degree
  • 2+ years in sales
  • Experience using Zenoti Spa computer software

    • We offer hourly-rate pay with competitive commissions and bonuses. There is also the potential for position growth to a lead sales associate position.

    To join our team, please submit a resume!

    Location : Roles available in Monmouth and Ocean County!

    Job Types : Full-time, Part-time, Commission

    Pay : $15.00 - $20.00 per hour - We offer generous compensation / commission for sales results on top of hourly wages earned. Bonus is also awarded several times a year for sales challenges as well as points which are awarded weekly and can be used towards product and or services!

    Benefits :

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Vision insurance

    • Shift :

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Night shift

    • Weekly day range :

  • Monday to Friday
  • Weekends as needed

    • Education :

  • High school or equivalent (Preferred)

    • Experience :

  • Customer Service : 2 years (Preferred)

    • Work Location : In person

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    Spa Receptionist • NJ, US