Talent.com
No longer accepting applications
Sr Fraud Analyst

Sr Fraud Analyst

Academy Sports and OutdoorsKaty, TX, US
1 day ago
Job type
  • Full-time
Job description

Senior Fraud Analyst

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. The Senior Fraud Analyst serves as a strategic leader in protecting Academy's eCommerce platforms from fraudulent activity while enhancing customer experience and supporting business growth. As a subject matter expert, this role leverages advanced analytics to identify emerging fraud trends, assess risk exposure, and implement mitigation strategies through policy development, process optimization, and team education. The analyst leads fraud operations by overseeing queue management, chargeback resolution, and performance metrics, while mentoring and coaching team members to ensure consistent execution. This role partners cross-functionally to drive enterprise-wide alignment and deliver actionable insights that inform strategic decisions and operational improvements.

Education :

  • Bachelor's degree in Business, Finance, or relevant field of study, or equivalent years of related work experience in retail fraud, e-commerce, or loss prevention required.

Work Experiences :

  • 5-8 years of financial, eCommerce, loss prevention, or retail fraud operations experience required.
  • Extensive experience in advanced analytics and data interpretation, with a proven ability to lead complex fraud investigations, develop predictive models, and translate insights into strategic actions that reduce risk and improve operational efficiency.
  • Deep understanding of eCommerce and retail analytics environments, including consumer behavior analysis, omnichannel transaction patterns, and seasonal fraud dynamics, with a track record of driving cross-functional initiatives to enhance fraud prevention frameworks.
  • Skills :

  • Exceptional interpersonal, written, and verbal communication skills, with the ability to influence decision-making, lead cross-functional initiatives, and build strategic partnerships across all levels of the organization and with external stakeholders.
  • Advanced analytical and problem-solving capabilities, with a strong command of data interpretation, trend analysis, and insight generation using tools such as Excel, PowerPoint, and other business intelligence platforms to drive fraud mitigation strategies.
  • Proven ability to lead cross-functional collaboration, navigating evolving business priorities, emerging fraud patterns, and seasonal retail dynamics to deliver proactive, scalable solutions.
  • Highly organized and detail-driven, with demonstrated success managing multiple high-impact priorities in a fast-paced, high-volume environment while consistently meeting critical deadlines and performance targets.
  • Strong quantitative and planning skills, leveraging advanced math functions, sound judgment, and strategic foresight to execute complex fraud investigations and operational improvements.
  • Proven ability to lead and mentor team members, providing coaching, training, and guidance to develop analytical capabilities, fraud detection skills, and operational excellence across the team.
  • Responsibilities :

  • Analyze online orders, suspect queues, and chargeback data to identify fraudulent activity.
  • Make customer-centric and business-focused decisions while providing a summary analysis of trends, risks, and operational insights.
  • Manage card issuer portals to receive, dispute, and report on chargeback claims.
  • Compile dispute packets and analyze win / loss trends to improve outcomes and reduce financial exposure.
  • Serve as a Subject Matter Expert (SME) for eCommerce fraud operations, including supplier risk management tools.
  • Contribute to the fraud strategy with a customer-first mindset, balancing risk mitigation with business impact and customer experience.
  • Regularly review fraud and chargeback reports to identify emerging trends, operational risks, and opportunities for improvement.
  • Deliver actionable insights and recommendations to reduce fraud exposure and enhance customer ease of access.
  • Provide coaching and training for fraud analysts.
  • Oversee queue scheduling and KPI reviews to ensure alignment with team goals and SLA compliance.
  • Lead by example, modeling a proactive, solution-oriented approach.
  • Oversee transaction dispute processes, including compiling dispute packets and analyzing win / loss trends from card issuers.
  • Ensure timely and accurate responses via issuer portals and maintain compliance with chargeback SLAs.
  • Lead the creation and refinement of team reporting, fraud risk policies, and operational processes based on data insights.
  • Drive continuous improvement initiatives to proactively address emerging fraud risks.
  • Partner with internal teams (e.g., IT, LP, Fulfillment Ops, Customer Care) to resolve escalated customer care claims and operational gaps.
  • Champion enterprise-wide alignment through stakeholder engagement and collaboration.
  • Collaborate with User Acceptance Testers to deliver high-impact test summaries, risk assessments, and go / no-go recommendations. Translate technical findings into business insights for senior leadership.
  • Drive effective organizational change using internal and external metrics. Identify risks, challenges, and opportunities to meet or exceed annual goals and objectives.
  • Maintain a thorough understanding of company policies, procedures, and safety requirements. Adapt to evolving responsibilities and perform additional duties as assigned.
  • Physical Requirements & Attendance :

  • Acceptable level of hearing and vision to perform job duties.
  • Adhere to company work hours, policies, procedures, and rules governing professional staff behavior.
  • Regular office attendance is required.
  • Must be able to regularly work flexible hours, nights, weekends, and holidays.
  • Equal Employment Opportunity

    Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

    Create a job alert for this search

    Fraud Analyst • Katy, TX, US

    Related jobs
    Sr Compensation Analyst

    Sr Compensation Analyst

    Pacifica ContinentalThe Woodlands, TX, US
    Full-time
    Quick Apply
    Compensation Analyst One of our clients is seeking a Sr.Compensation Analyst to join their team in The Woodlands, USA.This role is critical in ensuring competitive and compliant compensation strate...Show moreLast updated: 30+ days ago
    Loss Prevention Specialist

    Loss Prevention Specialist

    Wendy'sSugar Land, TX, United States
    Full-time
    The Loss Prevention Specialist is responsible for protecting company assets, reducing financial loss, and ensuring compliance with company policies and procedures across restaurants.This role focus...Show moreLast updated: 15 days ago
    • Promoted
    Credit Analyst

    Credit Analyst

    TradeJobsWorkForce77244 Houston, TX, US
    Full-time
    Conduct thorough analysis of financial statements and assessment of credit requests, including new requests, changed requests, refinancing and annual due diligence Provide recommendations tied to a...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Fraud Investigations Analyst - Medicare / Medicare Advantage Investigations

    Senior Fraud Investigations Analyst - Medicare / Medicare Advantage Investigations

    Blue Cross and Blue Shield of North CarolinaHouston, TX, United States
    Full-time
    The Special Investigations Unit (SIU) Investigator is responsible to conduct timely and thorough health care fraud investigations on behalf of the Company. Investigations are confidential and are co...Show moreLast updated: 30+ days ago
    Loss Prevention Specialist - Now Hiring!

    Loss Prevention Specialist - Now Hiring!

    Wendy'sSugar Land, TX, United States
    Full-time
    The Loss Prevention Specialist is responsible for protecting company assets, reducing financial loss, and ensuring compliance with company policies and procedures across restaurants.This role focus...Show moreLast updated: 15 days ago
    Loss Prevention Specialist - Urgently Hiring!

    Loss Prevention Specialist - Urgently Hiring!

    Wendy'sSugar Land, TX, United States
    Full-time
    The Loss Prevention Specialist is responsible for protecting company assets, reducing financial loss, and ensuring compliance with company policies and procedures across restaurants.This role focus...Show moreLast updated: 15 days ago
    • Promoted
    Travel CT Tech - $1,568 to $1,797 per week in Wharton, TX

    Travel CT Tech - $1,568 to $1,797 per week in Wharton, TX

    AlliedTravelCareersWharton, TX, US
    Full-time +1
    AlliedTravelCareers is working with Aya Healthcare to find a qualified CT Tech in Wharton, Texas, 77488!.Aya Healthcare has an immediate opening for the following position : CT Tech in Wharton, TX.W...Show moreLast updated: 30+ days ago
    • Promoted
    Sr. Field Examiner - Asset Based Financing

    Sr. Field Examiner - Asset Based Financing

    Houston StaffingHouston, TX, US
    Full-time
    Field Examiner - Asset Based Financing.Locations : Los Angeles, California; Miami, Florida; Seattle, Washington; Houston, Texas. Atlanta, Georgia; Portland, Oregon.To proceed with your application, ...Show moreLast updated: 1 day ago
    • Promoted
    Sr. Financial Analyst

    Sr. Financial Analyst

    Huntsman CorporationSpring, TX, US
    Full-time
    Huntsman's Polyurethanes Division is seeking a Sr.Financial Analyst supporting our facility in The Woodlands, TX or in San Jose, Costa Rica. This position will report to the Business Performance Man...Show moreLast updated: 30+ days ago
    • Promoted
    Sr Compensation Analyst

    Sr Compensation Analyst

    KiewitHouston, TX, US
    Full-time
    Are you a seasoned Compensation professional eager to make an immediate and lasting impact on your business while aspiring to grow into a leadership role? We have an exciting opportunity for a Sr C...Show moreLast updated: 17 days ago
    • Promoted
    Sr Credit Analyst

    Sr Credit Analyst

    LovesHouston, TX, US
    Full-time
    Location : Houston, TX, US, 77019.Credit Analyst is a leadership role for an advanced Credit professional who will be responsible for overseeing the credit analysis function, managing high exposure ...Show moreLast updated: 22 days ago
    • Promoted
    • New!
    Sr Market Risk Analyst

    Sr Market Risk Analyst

    ShellHouston, TX, United States
    Full-time +1
    Texas, United States of America.As a Senior Market Risk Analyst, you will be responsible of the following duties : .Act as Senior Market Risk focal point for front-office and senior stakeholders.Unde...Show moreLast updated: 16 hours ago
    • Promoted
    PayPal Fraud Analyst

    PayPal Fraud Analyst

    TradeJobsWorkforce77074 Houston, TX, US
    Full-time
    Be part of our success story as a PayPal Fraud Analyst to review transactions and identify suspicious activity.Work with your team to maintain efficiency and high standards.Stay adaptable to changi...Show moreLast updated: 30+ days ago
    • Promoted
    Sr Analyst - Measurement

    Sr Analyst - Measurement

    Energy TransferHouston, TX, US
    Full-time
    This position will be responsible for providing support to operations and other related disciplines with measurement analytics and activities. Responsibilities of the position will include, but are ...Show moreLast updated: 30+ days ago
    Sr. Credit Risk Review Analyst / Commercial Lending

    Sr. Credit Risk Review Analyst / Commercial Lending

    Butler Recruitment Group LLCHouston, Texas, United States
    Full-time
    Quick Apply
    Credit Risk Review Analyst - Commercial Lending.Full benefits package Bonus + Paid Relocation Assistance.Join our highly skilled Credit Risk Review (CRR) team as a Senior Credit Risk Review Analyst...Show moreLast updated: 12 days ago
    • Promoted
    QA Analyst - Remote

    QA Analyst - Remote

    TradeJobsWorkForce77280 Houston, TX, US
    Remote
    Full-time
    QA Analyst Remote Job Duties : • Partner with the product and engineering team to understand project o...Show moreLast updated: 30+ days ago
    Sr Analyst

    Sr Analyst

    CPRS, Inc.Houston, Texas, United States, 77002
    Full-time
    Department : Contract Compliance.MUST be authorized to work in the US-CPRS does not provide sponsorship.Must live in the Houston, TX area. Using knowledge of contract structures, governing agreements...Show moreLast updated: 30+ days ago
    • Promoted
    Credit Analyst

    Credit Analyst

    Burnett SpecialistsSugar Land, TX, US
    Full-time
    Underwrites commercial loan applications, ensuring the production of high-quality, detailed credit approval documents with thorough analysis and identification of credit risks.Perform periodic and / ...Show moreLast updated: 9 days ago