Business Analyst

Grow, innovate, and generate progress : Harness your expertise to solve challenges and celebrate success!

Job Summary :

JCS Solutions has a need for a Business Analyst to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. This position offers an excellent opportunity to be part of a high-performing team responsible for supporting a high-velocity collaborative environment, along with tremendous growth potential. If you are interested in a challenge and a great working environment, apply today!

What's in it for you :

• Join a premier technology firm specializing in innovative solutions.
• Be part of a collaborative, inclusive, and innovative work culture.
• Enjoy tremendous growth potential in a high-performing team environment.
• A robust benefits package :

Health, dental, and vision insurance

What you will do :

The specific duties include but are not necessarily limited to the following :

Analyze current and technical processes to formulate and develop new and modified business information processing systems.

Coordinating with business and technology teams to ascertain system requirements, such as program functions, output requirements, input data acquisition, execution of user acceptance, and coordinate testing and system controls.

Work with Product Owners to design a modern end user experience, document requirements and mock-up dashboard and user experience workflows.

Work with Scrum masters to plan user acceptance testing and document test cases and acceptance criteria.

Analyze existing systems and workflows to understand the needs of the end user. Document requirements as user stories.

Conduct research on usability and customer experience.

Clarify requirements and segregate them into functional and non-functional categories.

Present solutions, ideas, and recommendations that serve the requirements.

Requirements and scope documentation

Create designs that align with the user needs.

Prepare mockups, prototypes, wireframes, and interaction diagrams.

Create test cases and plans to validate that the developed functionality is in accordance with the scope.

Work with the customer and end users to understand end user needs and develop plans to improve the systems

Establish an understanding of key business processes, their architectural components and associated operating procedures

Define target business / operating models and their components

Identify stakeholders and analyze their perspectives and needs

Elicit, analyze, define and document business requirements

Evaluate, analyze and support business change impacts

Undertake data analytical activity as well as help to form data management strategies

Work closely with Product Owners to understand the business drivers and desired outcomes, and ensure proposed solutions and prototypes are produced in line with these

Help to translate the designs into stories for the developers

Support User Acceptance Testing activities, by helping to define test scenarios and assisting management of testing and training

Help recommend and design modelling and testing approaches / methodologies

Excellent communication and collaboration skills are a must.

What you will bring :

Active DoD Secret Clearance

Must be a US Citizen

BS and 4 - 8 years of prior relevant experience or Masters with 2 - 6 years of prior relevant experience.

Thorough understanding of user interface design, information architecture, and human factors.

Understanding of graphic designing and UI designing concepts.

Exceptional communication, organizational and interpersonal skills.

Ability to handle and coordinate multiple projects at once.

Documentation and articulation skills.

Innovative and creative outlook.

Good command over spoken and written communication

Knowledge of human / user-centered design frameworks and processes

Ability to identify and present actionable research insights to business stakeholders

Requirements Elicitation, the ability to work with Subject Matter Experts to capture business requirements alongside an Agile system development project

Business process modelling (with ability to use a conventional modelling notation, e.g. UML)

The ability to work collaboratively with internal teams to shape user stories and acceptance criteria

The ability to facilitate effective process design workshops to define detailed, complete and agreed processes

The ability to identify significant gaps between as is and to be processes and business architectures and understand the steps required to move to the target state

Experience of producing personas, journey maps, user stories and pain point analysis

Excellent communication and interpersonal skills with the ability to work both independently and as part of a team

High standards of communication (written and verbal)

Proficiency in MS Visio and strong skills in Excel, Word, PowerPoint

Self-starting, enthusiastic, keenness to learn, develop and contribute to the success of the program

Excellent written and oral communication skills

How you will wow us :

ITIL 4 Foundation training

Experience Mocking up and developing dashboard in Power BI

Experience with Adobe Suite of Tools such as Adobe XD.

Experience diagramming with Microsoft Visio

Knowledge of HTML, CSS, JavaScript, and other UI development tools.

Experience of running requirement elicitation workshops and generating user story documentation

Lean Six Sigma Yellow or Green belt

Agile Scrum Master

Data and Analytics knowledge would be advantageous

Reporting and Dashboarding knowledge would be advantageous

Experience of ITIL / Service Management methodologies

Experience of working with partner organization and 3rd party suppliers

JCS Solutions LLC (JCS) is a premier technology firm specializing in enterprise-wide capabilities including cloud and infrastructure solutions, cyber security, digital modernization, next generation technologies enablement, software solutions, and mission support services dedicated to providing the highest quality of services and solutions. JCS delivers expert management consulting and information technology (IT) solutions to federal agencies.

We are a learning organization that promotes a work culture of collaboration, inclusiveness, inspiration and innovation.

JCS has been certified as a Great Place to Work four years in a row and wasawarded as Washington Post's Top Places to Work for 2024.

Our employees embody our core values, and we are looking for others who do too!

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.