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Chief Operating Officer (COO)

Chief Operating Officer (COO)

FloowiFort Lauderdale, FL, US
28 days ago
Job type
  • Full-time
Job description

Short Description

We're looking for a strategic and seasoned Chief Operating Officer (COO) to help scale and streamline a fast-growing creative and tech-driven agency. The COO will act as the operational counterpart to the CEO, taking full ownership of internal processes, team efficiency, and business performance across departments. This role is 100% internal -and requires flawless English, strong leadership, and a proven background in corporate operations and high-growth environments.

Location : 100% Remote

Compensation : Competitive USD salary, based on experience

What We Offer :

  • A leadership position in a growing, high-performance creative agency
  • The chance to take full ownership of operational excellence across the business.
  • High trust, autonomy, and room to shape processes from the ground up
  • Fast-paced, impact-driven environment with a strong support team

Responsibilities

  • Oversee day-to-day operations, ensuring fluid communication between departments (project management, design, dev, sales, finance)
  • Collaborate closely with the Head of Project Management to improve delivery pipelines and internal systems
  • Supervise in-house accounting and own budgeting, financial planning, and cost control processes
  • Analyze KPIs and identify areas to increase efficiency, reduce churn, and improve employee retention
  • Support Sales, BD, and Account teams by identifying patterns across top-performing clients
  • Standardize processes and eliminate bottlenecks during onboarding and delivery
  • Handle escalations when client dissatisfaction arises, without managing clients directly
  • Foster long-term business growth through systems, talent development, and leadership alignment

    • Qualifications

  • Must-Have
  • 7+ years of experience in operations leadership roles
  • Excellent written and spoken English (native level)
  • Hands on experience using Jira
  • Familiarity with tools such as WordPress or Shopify
  • Background in medium to large businesses, in tech, digital, or creative industries
  • Strong organizational and strategic thinking skills
  • Comfortable working in a demanding and fast-paced environment
  • Ability to lead multiple departments and resolve operational challenges cross-functionally
  • Experience working with or overseeing remote teams
  • Nice-to-Have
  • Experience in B2B creative services or tech product environments
  • Past roles working alongside founders or CEOs in scaling environments

    • Department C Level Role COO Locations Floowi Inc Remote status Fully Remote

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    Chief Operating Officer Coo • Fort Lauderdale, FL, US