Technical Support Engineer - Automation (Orlando)IDR, Inc. • Orlando, FL, US

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Technical Support Engineer - Automation (Orlando)

IDR, Inc. • Orlando, FL, US

10 hours ago

Job type

Part-time

Job description

IDR is seeking a Technical Support Engineer - Automation to join one of our top clients for an opportunity in Orlando, FL. This role involves providing advanced technical support for complex electro / mechanical equipment, computer systems, and networked systems within a dynamic and innovative environment.

Position Overview for the Technical Support Engineer - Automation :

Provide technical support to field engineers, technicians, and product support personnel addressing complex system issues
Troubleshoot and debug hardware, software, and network-related problems in highly technical environments
Collaborate with design and software engineering teams to report bugs and reliability concerns
Support customer installation, training, and ongoing technical assistance
Interact directly with customers / users possessing technical backgrounds on sophisticated systems

Requirements for the Technical Support Engineer - Automation :

At least a Bachelor's Degree in a related field

2+ years' professional experience debugging JavaScript or Java code

Experience supporting customers and / or end-users from a technical standpoint, including reporting issues to engineering

Strong experience supporting network issues and handling OS administration

Experience supporting ServiceNow platforms

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more!

Opportunity to get in with an industry leading organization.

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program

Dedicated Engagement Manager who is committed to you and your success.

Medical, Dental, Vision, and Life Insurance

ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.

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Technical Support Engineer • Orlando, FL, US

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