Collections Manager (HYBRID)

Description

The Collections Manager within our Special Asset Management (SAM) team oversees the day to day activities of a team that mitigates the delinquency and loss associated with defaulted accounts while providing excellent member service.

Primary Responsibilities :

• Lead a team of high-performing and engaged employees through effective people leadership practices including regular communication of performance expectations and feedback to employees to maintain high team performance; provide coaching and corrective action as required; actively support employee professional growth and development
• Identify and manage regulatory and legal risk, proactively ensuring compliance through sound practices
• Meet established department metrics; update leader on all major projects and goal progress; research, resolve and communicate operational and employee issues to leader or other business units as appropriate
• Develop and maintain documentation for department practices and policies, updating as required
• Identify and implement process improvement opportunities
• Manage third party vendor relationships, as appropriate

Experience and Education Requirement :

Location : Hillsboro, OR 97124 (HYBRID)

Target Compensation in Hillsboro, OR : $81,000 - $89,000 annually + annual bonus

Benefits options include :

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First Tech is not currently offering Visa sponsorship or transfer for this position

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