Network Engineer

About the company :

Avenue Code is the leading software consultancy focused on delivering end-to-end development solutions for digital transformation across every vertical. We’re privately held, profitable, and have been on a solid growth trajectory since day one. We care deeply about our clients, our partners, and our people. We prefer the word ‘partner’ over ‘vendor’, and our investment in professional relationships is a reflection of that philosophy. We pride ourselves on our technical acumen, our collaborative problem-solving ability, and the warm professionalism of our teams.

Avenue Code has been believing in and promoting plurality actions for over 10 years, understanding that recognizing differences and fostering a safe environment, employment opportunities, representation, and support are the best ways to promote an increasingly equitable culture.

Responsibilities :

• Support 700+ stores, Corporate offices
• Work closely with business and application owners on troubleshooting, support, and documentation of new application deployment and enhancements
• Troubleshoot Palo Alto / Fortinet firewalls and services
• Engineer application and network designs to ensure compliance with corporate security policies and security best practices
• Participate in on-call rotation
• Configure and install network and security-related hardware and software
• Provide day-to-day support of the LAN (Cisco), WAN, and WLAN (Aruba) network
• Experience in WAN environments, installing and troubleshooting circuit problems (MPLS, OCxx, T1, DS3) and traffic shaping / QoS
• Perform scheduled and emergency network maintenance
• Manage and maintain network and security documentation through collaborative applications
• Work with application owners on troubleshooting issues, even though it may not be network related issue
• Troubleshoot network and provide Post Incident Writeup (PIR) and present to management
• Provide strong customer service and facilitate collaboration between project teams and clients.
• Proactively identify, isolate, and resolve network problems to minimize impact to the business
• Perform internal audits and reviews to ensure compliance with all security policies and procedures, which include internal penetration and vulnerability scans
• Evaluate new and emerging network security trends, products, and technologies
• Create and update Jiras for Kanban and project-related tasks

Avenue Code reinforces its commitment to privacy and to all the principles guaranteed by the most accurate global data protection laws, such as GDPR, LGPD, CCPA and CPRA. The Candidate data shared with Avenue Code will be kept confidential and will not be transmitted to disinterested third parties, nor will it be used for purposes other than the application for open positions. As a Consultancy company, Avenue Code may share your information with its clients and other Companies from the CompassUol Group to which Avenue Code’s consultants are allocated to perform its services.