District ManagerPublic Storage • San Mateo, California, USA

District Manager

Public Storage • San Mateo, California, USA

16 days ago

Job type

Full-time

Job description

Lead Manage and Develop People Brand Ambassador & Operational Excellence

Lead an Engaged Team :

Recruit motivate and retain a dedicated team of customer facing customer front line employees
Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence :

Managing physical assets including repair and maintenance systems and processes vendor management and cleaning standards.

Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.

Conduct monthly property audits and ensure operational standards and safety compliance are met.

Deliver Outstanding Customer Service :

Provide a welcoming and well-maintained environment to customers through your team effective facility maintenance and vendor management

Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business :

Drive business forward using analytics to identify trends develop and implement strategies to capitalize on opportunities in your district.

Communicate effectively with customers colleagues and team-members

BENEFITS :

$135000 first year annual total compensation award opportunity including base guaranteed bonus (paid quarterly) and restricted stock units.

Second year bonus potential increase to $20000 performance-based bonus

Participation in company stock program that includes dividends paid quarterly

Internal promotional and career opportunities throughout the United States

Extensive training and coaching plans we want you to succeed!

Comprehensive group healthcare programs

401(k) with generous employer match

Paid time off

Monday thru Friday work schedule

Qualifications :

Qualifications & Expectations

Relocation : future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.

Demonstrated leadership in building developing and retaining high-performing teams of non-exempt employees in a retail service hospitality or related industry

Proven track record of top tier performance

Experience managing operational audits and payroll budgets

Exceptional communication and time management skills

Proficient in MS Office (Excel Word PowerPoint and Outlook)

Passion for sales and customer service excellence

Bachelors Degree preferred

Weekend availability by telephone

5 work Saturdays per year required during peak season

Additional Information :

REFDMR0007 #LI-SS1

Remote Work : No

Employment Type : Full-time

Key Skills

Restaurant Experience,Succession Planning,Store Management Experience,Management Experience,Profit & Loss,Conflict Management,Operations Management,Financial Analysis,Financial Report Interpretation,Leadership Experience,P&L Management,Retail Management

Experience : years

Vacancy : 1

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District Manager • San Mateo, California, USA

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