Help Desk Technician

A company is looking for a Help Desk Technician for a contract-to-hire position with a remote work option.

Key Responsibilities

Troubleshoot technical issues and provide support to users

Assist with customer service inquiries and resolve problems

Document and track support requests in the system

Required Qualifications

Experience in troubleshooting technical issues

Some customer service experience

Ability to work in a remote environment

Contract employment type

Associate level seniority