Talent.com
General Manager (Dana Point)
General Manager (Dana Point)HRI Hospitality • Dana Point, CA, United States
General Manager (Dana Point)

General Manager (Dana Point)

HRI Hospitality • Dana Point, CA, United States
10 hours ago
Job type
  • Full-time
Job description

JOB DESCRIPTION

Job Title : General Manager

Department : Executive Office

Supervision Exercised : Hotel Department Heads

Supervision Received : VP of Operations

JOB SUMMARY

The General Manager is responsible for providing strategic leadership and operational direction for the hotel. This position ensures the achievement of financial goals, guest satisfaction, team engagement, and brand standards while maintaining a positive and results-driven culture. The General Manager oversees all aspects of hotel operations, including sales, revenue management, front office, housekeeping, maintenance, and food & beverage, to deliver exceptional guest experiences and drive profitability.

MINIMUM REQUIREMENTS

Education

  • Bachelors degree in Hospitality Management, Business Administration, or related field preferred.
  • High school diploma or equivalent with extensive hospitality management experience considered.

Experience

  • Minimum of 5 years of progressive hotel management experience, including at least 2 years as a General Manager or Assistant General Manager.
  • Proven success in hotel operations, sales, financial performance, and team leadership.
  • Experience with branded hotel systems and compliance standards preferred.

    • Skills and Knowledge

  • The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
  • Strong leadership, organizational, and interpersonal skills.
  • Excellent financial management, forecasting, and analytical abilities.
  • Proven ability to drive sales initiatives and maintain key client relationships.
  • Strong communication and presentation skills, both verbal and written.
  • Proficient in hotel PMS, Microsoft Office Suite, and revenue management tools.
  • Demonstrated ability to foster teamwork and uphold service and brand standards.

    • JOB DUTIES

    Leadership & Operations

  • Comply at all times with company, brand, and property standards to ensure safe and efficient hotel operations.
  • Provide strategic leadership and direction for all departments, ensuring operational excellence and alignment with company goals.
  • Conduct daily property tours of operational departments, addressing issues proactively through department heads.
  • Conduct weekly staff meetings, including training sessions and reviews of sales, operations, and guest satisfaction initiatives.
  • Participate in Manager-on-Duty (MOD) coverage as scheduled.
  • Ensure all departments adhere to established productivity levels and checkbook accounting procedures.
  • Conduct regular inspections of guest rooms and public spaces with the Housekeeping Manager and Chief Engineer to ensure quality and maintenance standards.
  • Maintain procedures for handling the hotel safe and conduct monthly safe audits.
  • Stay visible and engaged in guest areas during peak times, greeting guests and offering assistance.

    • Financial Management

  • Meet all financial review deadlines and corporate reporting requirements.
  • Conduct monthly financial reviews with department managers and supervisors.
  • Oversee and assist in the preparation of annual budgets, forecasts, and strategic planning sessions.
  • Forecast monthly financial performance by estimating revenues and expenses; review variances and adjust as needed.
  • Ensure accurate and timely submission of all financial documentation to the corporate office in compliance with accounting calendars.
  • Conduct monthly credit meetings and actively participate in hotel credit and collection policies.

    • Sales & Revenue Generation

  • Partner with the Director of Sales to conduct daily business review meetings focused on prospecting activity, account calls, and conversion goals.
  • Play an active role in sales efforts by meeting with top accounts, hosting client events, and maintaining strong community and industry relationships.
  • Meet with on-site contacts and clients regularly to support ongoing business development and retention.
  • Attend and ensure that all scheduled property meetings and sales strategy sessions take place as planned.

    • Talent Development & Compliance

  • Recruit, interview, and hire management-level team members; personally interview final candidates for all management positions.
  • Conduct performance evaluations for Executive Committee members and ensure all managers follow proper performance and disciplinary procedures.
  • Provide development opportunities through training, mentorship, and participation in corporate training programs.
  • Ensure service and brand standard training occurs regularly in each department.
  • Promote a positive, team-oriented environment focused on guest satisfaction and associate engagement.
  • Ensure fair and equitable treatment of all employees in accordance with company and brand policies.
  • Adhere to and enforce all HRIL / MWTH and brand management policies, training new managers to ensure full compliance.

    • Guest Relations & Property Standards

  • Maintain a strong presence throughout the property, building relationships with guests, associates, and clients.
  • Oversee property cleanliness, maintenance, and preventive maintenance programs through regular inspections.
  • Ensure training and accountability for guest service excellence across all departments.
  • Assist in creating a positive and service-focused culture that drives guest loyalty and brand advocacy.

    • Additional Responsibilities

  • Complete required corporate training modules and certifications as assigned.
  • Perform any additional duties as requested by Corporate Executives or the Vice President of Operations.
    • Create a job alert for this search

    General Manager • Dana Point, CA, United States

    Related jobs
    General Manager - Drive Growth & Guest Experience

    General Manager - Drive Growth & Guest Experience

    The Lash Lounge • Laguna Niguel, CA, United States
    Full-time
    A leading beauty salon in Laguna Niguel is seeking a General Manager to oversee daily operations and drive the salon's success. Responsibilities include managing team performance, maximizing sales a...Show more
    Last updated: 8 days ago • Promoted
    Dermatologist or Dermatopathologist – Private Practice

    Dermatologist or Dermatopathologist – Private Practice

    HealthEcareers - Client • Dana Point, CA, USA
    Full-time +1
    Join a Thriving Coastal Dermatology Practice and Grow Your Career.We’re an established private dermatology practice with 15+ years serving the Dana Point community. Known for our excellence in patie...Show more
    Last updated: 30+ days ago • Promoted
    Groundskeeper Lead

    Groundskeeper Lead

    University of California - Irvine • Irvine, CA, United States
    Full-time
    Association of American Universities and is ranked among the nation's top 10 public universities by U.The campus has produced five Nobel laureates and is known for its academic achievement, premier...Show more
    Last updated: 28 days ago • Promoted
    Burger King Hiring in Dana Point, CA

    Burger King Hiring in Dana Point, CA

    Burger King • Dana Point, CA, USA
    Full-time
    Burger King restaurants are hiring team members, shift coordinators, and assistant managers.Flexible scheduling with competitive starting wages and meal discounts. Training provided with opportuniti...Show more
    Last updated: 29 days ago • Promoted
    District Manager

    District Manager

    Public Storage • Irvine, California, USA
    Full-time
    Lead Manage and Develop People Brand Ambassador & Operational Excellence.Recruit motivate and retain a dedicated team of customer facing customer front line employees.Drive your team with effec...Show more
    Last updated: 21 days ago • Promoted
    Pepsi Careers in Dana Point, CA

    Pepsi Careers in Dana Point, CA

    Pepsi • Dana Point, CA, USA
    Full-time
    PepsiCo has openings for production workers, delivery drivers, merchandisers, and sales representatives.Competitive compensation with comprehensive benefits package. Join a global food and beverage ...Show more
    Last updated: 29 days ago • Promoted
    General Manager08493 S Coast Hwy Suite 205

    General Manager08493 S Coast Hwy Suite 205

    Domino's Franchise • Laguna Beach, CA, United States
    Full-time
    A general manager is a person who is a leader and a motivator.A general manager at Domino's Pizza is motivated to run a successful, profitable and a clean operation. This person can / should have expe...Show more
    Last updated: 30+ days ago • Promoted
    Bookkeeper (Remote Position – Entry-Level or Experienced)

    Bookkeeper (Remote Position – Entry-Level or Experienced)

    GOLD GATE • San Clemente, California
    Remote
    Full-time +1
    Quick Apply
    Bookkeeper (Remote Position – Entry-Level or Experienced).Part-Time : $20–$28 per hour.Full-Time : $25–$35 per hour.We are seeking a reliable and detail-oriented Remote Bookkeeper t...Show more
    Last updated: 3 days ago • Promoted
    Five Below Careers in Dana Point, CA

    Five Below Careers in Dana Point, CA

    Five below • Dana Point, CA, USA
    Full-time
    Five Below is seeking sales associates, stock associates, and assistant managers.Fun retail environment with competitive pay and flexible scheduling. Opportunities to work with trending products pop...Show more
    Last updated: 29 days ago • Promoted
    Water Business Development Leader

    Water Business Development Leader

    HDR • Irvine, CA, US
    Full-time +1
    Area Business Development Leader.At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to b...Show more
    Last updated: 30+ days ago • Promoted
    Maintenance Manager

    Maintenance Manager

    SkillsetGroup • Orange County, CA, US
    Permanent
    SkillSetGroup is seeking an experience Maintenance Manager to work in the north Orange County, CA area.This position will be overseeing all facilities and production maintenance processes and team ...Show more
    Last updated: 1 day ago • Promoted
    Assistant General Manager

    Assistant General Manager

    Keystone Pacific Property Management • Irvine, California, USA
    Full-time
    Keystone Pacific Property Management LLC is a prestigious property management firm headquartered in Irvine CA with offices throughout Northern and Southern California Colorado and Idaho.Since 1982 ...Show more
    Last updated: 22 days ago • Promoted
    General Manager(08493) - 1100 S. Coast Hwy. Suite 205

    General Manager(08493) - 1100 S. Coast Hwy. Suite 205

    Domino's • Laguna Beach, CA, US
    Full-time
    Job Description A general manager is a person who is a leader and a motivator.A general manager at Domino's Pizza is motivated to run a successful, profitable and a clean operation.This person can / ...Show more
    Last updated: 4 days ago • Promoted
    Electrician (Solar)

    Electrician (Solar)

    Jobot • San Clemente, CA, US
    Full-time
    APPLY / RESPOND TO LEARN MORE!!! TOP CLIENT SEEKING TOP TALENT!!! MATT DESIDERIO (RECRUITING MANAGER) AT JOBOT.This Jobot Job is hosted by : Matt Desiderio. Are you a fit? Easy Apply now by clicking ...Show more
    Last updated: 30+ days ago • Promoted
    Remote Lodging Managers (Accommodation and Food Services) - AI Trainer ($90-$150 per hour)

    Remote Lodging Managers (Accommodation and Food Services) - AI Trainer ($90-$150 per hour)

    Mercor • San Clemente, California, US
    Remote
    Full-time
    Mercor is recruiting • •Lodging Managers who work in the Accommodation and Food Services • • as independent contractors working on a research project • •for one of the world’s top AI companies.This pro...Show more
    Last updated: 10 hours ago • Promoted • New!
    Physical Therapist (New Grads Welcome)

    Physical Therapist (New Grads Welcome)

    Spine & Sport Physical Therapy • Dana Point, CA, United States
    Full-time
    Make a Meaningful Move - Join Spine & Sport Physical Therapy in Dana Point!.Position : Physical Therapist (Outpatient Orthopedics) - Full-Time. At Spine & Sport, we believe your well-being matters ju...Show more
    Last updated: 4 days ago • Promoted
    Manager

    Manager

    Panera • Mission Viejo, CA, US
    Full-time
    Assistant General Manager Opportunity.Come join Panera Bread an award-winning leader in the restaurant industry and employer of choice for 2022 and 2023!. We are also proud to be named a Top Workpla...Show more
    Last updated: 30+ days ago • Promoted
    Temporary Director of Group Sales Waldorf Astoria Monarch Beach Resort

    Temporary Director of Group Sales Waldorf Astoria Monarch Beach Resort

    Hilton • Dana Point, California, USA
    Full-time
    To fulfill this role successfully you should demonstrate the following minimum qualifications : .Minimum Education : Bachelors Degree preferred. Minimum Years of Experience : Three(3) or more years in ho...Show more
    Last updated: 15 days ago • Promoted