Shift Manager

Shift Manager Role

Position Overview :

The Shift Manager role is more than just a job it's an opportunity. Shift Managers (SM) are the Aces among all team members and are responsible for shift management; running shift operations as well as overseeing team member efforts and activities in order to achieve desired goals. Shift Managers ensure operational excellence throughout the restaurant by directing Team Members to perform their checklists and other tasks at ever-increasing levels of proficiency and efficiency. They also guarantee that every team member is demonstrating Remarkable Experiences all day, every day. Shift Managers create the daily setup sheet, define team member placement, and ensure all team members are completing assigned responsibilities per the positional checklists. Leads are responsible for ensuring an exceptionally smooth, highly efficient shift.

Summary of Essential Duties and Responsibilities :

Profitability

• Properly manage assigned assets (equipment, cash, product, etc)

Guest

People

Operations

Qualifications and Skills :