Case Manager-NV532504

JOB SUMMARY :

Under the general supervision of the Program Director or Designee functions as part of a team providing client-centered strength-based trauma-informed rehabilitation and recovery services to consumers that relate to the care nurturing treatment education socialization habilitation recovery / healing and support of adults and transition age youth diagnosed with a mental illness and in some instances co-occurring substance abuse disorder. These tasks focus on supporting instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals live be educated work and socialize successfully in the community environments of their choice. This includes hands-on assistance with daily living skills including but not limited to hygiene upkeep of physical space and living environment (including bed-bug prevention and treatment) laundry shopping meal planning and preparationcooking housekeeping and traveling.

ESSENTIAL TASKS :

• Secures information such as medical psychological and social factors contributing to the individuals situation and evaluates these and the individuals capabilities. Based on this information completes and maintains consumer treatment plans to include quarterly service-plan reviews assessments medical records and changes in treatment and / or medications either manually or electronically as instructed.
• Provides supportive counseling in 1 : 1 or group formats that assist the consumer to modify attitudes and behaviors as needed
• Maintains up-to-date accurate individual case records on each consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumers cultural and ethnic background customs needs beliefs and primary language.
• Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers including ICMs and AOTs.
• Models appropriate behavior and provides rehabilitation and recovery services to consumers that incorporates skills training in all areas of psychiatric rehabilitation including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays skills training plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training ADL (Activities of Daily Living) skill building medication management training socialization skill enhancement and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays skills training plans of action) to assist the consumer in meeting service plan goals.
• Ensures consumers compliance with medication program and medical appointments including morning or evening routines to help consumers meet treatment goals and maintain appointments.
• Monitors individuals self-administration of medication; counts appropriate doses of medication and maintains medication recordsin accordance with agency policies and procedures.
• Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities social agencies government offices or other locations associated with the treatment or assistance of the consumer.
• Obtains and develops resource information for consumers in all aspects of their care (clinical services recreational activities vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers. Plans escorts and / or arranges social / recreational vocational medical and other activities for and with consumers.
• Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques.
• Participates in fire drills performs headcounts fire-watch and heat safety activities with other team members.
• Immediately reports serious incidents serious incident allegations incidents or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure.
• Performs room checks and regular inspections of the consumers rooms using checklists or other aids to ensure the safety of the consumers accountability of ICL property and cleanliness of consumers residence. Engages consumer in learning how to maintain a safe clean and healthy personal living environment. This includes hands-on assistance with daily living skills including but not limited to hygiene upkeep of physical space and living environment (including bed-bug prevention and treatment) laundry shopping meal planning and preparation cooking housekeeping and traveling.
• Participates as instructed in all program communication and training activities : for example shift briefings daily floor meetings communication log review and entry supervision meetings case conferences staff meetings and in-service training and development events. Participates in consumer community meetings as assigned.
• Executes emergency plans as outlined in the policy and procedure manual.
• Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports projects or responsibilities as assigned.
• As assigned functions as floor supervisor including overseeing counselors ensuring that headcounts fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents responding to emergency situations and ensuring coverage for the next shift.
• As assigned may cover the duties of a residential counselor or of another case manager in the case of short staffing.
• Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis.
• Complies with agency infection control policies.
• May have on-call responsibilities.
• O ther job-related duties that may be assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS :

Bachelors degree in a human services field

Associates Degree in a human services field

High school diploma or equivalency diploma recognized by the NYS Department of Education and four years of full-time human services work experience OR

An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of humanservices experience.

Anthropology Art / Dance Therapy Audiology Chemical Dependence Administration Child Development / Family Relations Criminal Justice Community Mental Health Counseling / Guidance Divinity / Religion / Theology Education Drama Therapy Gerontology Health Education Health Administration Music Therapy Nursing / Medicine Nutrition Occupational Therapy Pastoral Counseling Physical Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Work Sociology Special Education Speech Pathology Vocational CounselingHuman services.

Your degree must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree was awarded by an educational institution outside the United States and its territories you must provide independent verification of equivalency.

CASE MANAGER TRAINEE

Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary until the experience requirements are met.

DESIRABLE KNOWLEDGE SKILLS AND ABILITIES :

ESSENTIAL KNOWLEDGE SKILLS AND ABILITIES :

Required Experience :

Manager

Key Skills

Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling

Employment Type : Full-Time

Experience : years

Vacancy : 1