Insurance Support Representative I

Insurance Support Representative I

Job Category : Administrative

Requisition Number : INSUR001577

Location : Bloomington, MN

Job Details

Insurance Support Representative - Must currently live in Minnesota

SFM The Work Comp Experts

Work somewhere you love

Since 1983, our mission has been to be the workers' compensation partner of choice for agents, employers and their workers. In that time, we've expanded to over 25,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, loss prevention, medical services and more. SFM is unique in that we are small enough that your voice is heard but has all the benefits and perks of a larger employer. We value your opinion, help you reach your goals, and make it easy for you to maintain work-life balance. SFM is committed to creating the best work environment and believes that our exceptional and motivated employees are our greatest strength. SFM emphasizes work life balance, and our benefit package is designed to assist you navigate your work-life journey.

Our benefits include :

• Affordable Medical, Dental, Vision Insurance, HSA, FSA
• Traditional and Roth 401(k) plans with company match
• Company contributions to help pay off student loans
• Monthly home internet allowance
• Free life insurance, STD & LTD
• Hybrid work
• Opportunities for annual gainshare bonus
• Pet insurance
• Generous PTO
• 9 paid holidays
• Paid parental leave
• Annual company-wide volunteer day
• Adoption financial assistance

The Role

We are seeking a dedicated Insurance Support Representative to deliver exceptional service to our external and internal clients. As an Insurance Support Rep, you will provide high quality and timely support to internal and external customers while striving to support all areas associated with a workers' compensation claim. Your work will entail being an active team member in a multi-functional, fast-paced, detail driven, and paperless environment. You will be in the department that drives the production for the entire organization. Duties include analyzing and processing agency correspondence (including scanning / indexing of mail and compiling client mailings), managing inbound and outbound phone calls, policy applications, first reports of injury, and requests relating to underwriting / claims functions. Each day is different and we will guide you as you develop your knowledge regarding workers' compensation insurance so you are successful. If you're passionate about providing high-quality support and eager to learn, we want to hear from you! This position offers flexible work hours and working hybrid, meaning remote work and in office work. Applicants MUST live in Minnesota.

What You'll Do :

Insurance Support and Business Operations

Document Management

What We'll Love About You :

The base pay posted is just one component of SFM's total compensation package. The salary range listed represents the full compensation range for this position. Job title and starting pay will be based on the selected candidate's relevant knowledge, skills, abilities and / or experience, and education, if applicable as well as internal equity with other employees in the same job classification.

Work Environment and Physical Demands

Regular attendance is required. Work takes place in a semi paperless environment within an office setting, either on business premises or remote location, using standard office equipment such as computers, phones, and photocopiers, which requires being stationary for extended periods of time. Must be able to be in office when needed. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work is performed indoors with little to no exposure to extreme outdoor weather conditions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SFM Companies, EEO / AA Employers. SFM is a participant of E-Verify.