Production Support Consultant

Experience : Proven experience in a production support role with a focus on incident management using ServiceNow.Technical Skills : Strong knowledge of observability tools such as Splunk and Honeycomb. Familiarity with other monitoring and logging tools is a plus.SRE Skills : Experience with Site Reliability Engineering practices, including performance testing with Python and Locust, and setting up SLIs and SLOs Problem-Solving : Excellent analytical and problem-solving skills with the ability to conduct root cause analysis and implement corrective actions.Communication : Strong communication skills with the ability to collaborate effectively with cross-functional teams.Automation : Experience with automation tools and scripting languages to drive efficiency and reliability.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.