Shift Manager

A Healthier Future Starts With You!Every great team is led by a great leader. As a Shift Leader, youll support daily restaurant operations and bring our mission to life, building healthier communities by connecting people to real food. Shift Leaders help drive Sweetgreens values on every shift, creating an inclusive, upbeat environment where everyone feels welcome.What Youll Do : These responsibilities highlight some of the key functions a Shift Leader performs. Additional supervisory tasks may be assigned as necessary.Essential FunctionsTeam Support : Step into any station at any point in the shift as needed, especially during peak hours, callouts, or understaffed shifts.Customer Service : First-level handling of customer concerns. Personally helping customers with allergies and building orders to ensure there is no allergy cross-contamination.Multitasking & Coordination : Oversee multiple tasks and systems simultaneously, including line operations, tech tools, and guest interactions.Communication : Use clear verbal communication to delegate tasks, problem-solve in real time, and align team and customer needs.Attention to Detail : Monitor food quality, order accuracy, safety protocols, and digital reporting.Food Safety : Enforce food safety procedures, prevent cross-contamination, and maintain allergen awareness.Safety & Policy Adherence : Ensure team compliance with restaurant policies and maintain a safe environment for guests and staff.Emotional Regulation : Stay calm and professional in high-pressure or high-volume situations.Execute Kitchen Lead Duties : Perform all essential functions as written in the Kitchen Lead role, including all Team Member functions.What Makes You Stand OutProven leadership experience with strong problem-solving skills and the ability to make confident decisions under pressureExcellent communicator who fosters positive team culture, mentors employees, and delivers exceptional guest experiencesHighly organized, reliable multitasker with experience in scheduling, coaching, and performance oversightFood Handler or ServSafe certification preferredMinimum RequirementsMeet all minimum requirements of the Kitchen Lead role, including those of Team Members.1+ year of experience in a Shift Leader or Supervisor roleExperience in fast-paced environments - restaurant, retail, or hospitalityAbility to coordinate multiple tasks while maintaining operational standardsAbility to speak, read, write, and understand the primary language(s) of the work locationMust be able to work at least 30 hours per weekMust be 18 years of age or olderMust be authorized to work in the United StatesWhat Perks Youll GetTips

• (subject to location and role)Competitive wages (with raises for learning new skills)Medical, dental, and vision plan options for part-time and full-time team members
• Paid vacation + wellness timePaid parental leave
• 401k
• Free healthy and delicious shift mealsAccess to our SG Swag Marketplace

earn and buy custom Sweetgreen gearAnd much more