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V102 - Legal Recepcionist & Records Coordinator

V102 - Legal Recepcionist & Records Coordinator

DuckRochester, NY, US
4 days ago
Job type
  • Full-time
Job description

V102 - Legal Recepcionist & Records Coordinator

Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm.

We are seeking a detail-oriented and organized Legal Recepcionist to support our personal injury law team. This role involves managing client communications, handling sensitive documentation, coordinating schedules, and assisting with billing and medical records. The ideal candidate is proactive, tech-savvy, and comfortable working in a fast-paced legal environment.

Schedule : 08 : 30AM - 05 : 30PM EST Monthly compensation : 1,015 to 1,100 USD

Key Responsibilities :

  • Answer and manage incoming calls related to personal injury cases.
  • Document detailed notes from each call and enter them into the CRM system.
  • Track and categorize new calls by updating the intake spreadsheet.
  • Review incoming faxes and mail daily.
  • Digitally save all documents and forward them to the appropriate team member or department.
  • Coordinate and manage calendars for legal staff, including scheduling meetings and appointments.
  • Access designated websites to download medical records relevant to personal injury cases.
  • Upload and organize medical records within the CRM system.
  • Process invoices and bills related to medical records and other case-related services.
  • Make copies of billing documents and forward them to the billing department for further action.

Qualifications :

  • At least 2 years of previous experience in a legal or administrative support role preferred.
  • Strong organizational and multitasking skills.
  • Proficiency with CRM systems, spreadsheets, and document management tools.
  • Excellent communication skills, both verbal and written.
  • Ability to handle confidential information with discretion.
  • Work Shift : 8 : 30 AM - 5 : 30 PM [EST][EDT] (United States of America) Languages : English, Spanish

    We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now!

    Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well.

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    Legal Coordinator • Rochester, NY, US