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Eligibility Analyst

Eligibility Analyst

132399 East Baton Rouge Parish Housing AuthorityBaton Rouge, LA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description : JOB DESCRIPTION

Job Summary :

The Eligibility Analyst determines initial eligibility in assisted housing programs such as Housing Choice Voucher (HCV), Affordable Housing, or any other housing program administered by the agency.

Essential functions :

  • Schedule, re-schedule, and conduct applicant interviews for eligibility
  • Assist applicants in attempting to find appropriate assistance by informing them of the documentary materials necessary to complete applications for appropriate programs and interpret program criteria and objectives
  • Assists clients by phone and in person as a result of both scheduled appointments and unscheduled drop-ins
  • Receive, review, verify and substantiate a variety of eligibility data received from applicant including income, legal status, social services assistance, and background checks
  • Prepare, update, and maintain applicant files and input necessary data to and from East Baton Rouge Parish Housing Authority (EBRPHA’s) database system
  • Assist in maintaining the waiting lists in a current status based on information available from applicant
  • Notify wait-list applicants as they approach the top of a specific waiting list, with housing prospectively available, and schedule up-dating interviews to acquire current documents and assure that applicant remains eligible for applicable programs
  • Assist in purging all waitlists annually for requested and updated information
  • Maintains the established minimum eligible families in an applicant ready pool in accordance to established occupancy standards
  • Calculates rent by computing applicant income, deductions, and completing required forms
  • Assist in conducting orientations sessions with new participants to explain program regulations, lease obligations, quality standards, policies and regulations
  • Prepare correspondence and documentation
  • Maintain applicant and new client files
  • Audits all applicant files and makes final applicant eligibility determination

Supervisory responsibilities :

  • N / A
  • Work environment

  • In office setting
  • Communication with applicants on a consistent basis
  • Physical demands

  • Mobility and flexibility to walk, bend, kneel, lift, and reach to perform above duties as stated
  • Travel required

  • Must poses a valid driver’s license
  • Additional duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Requirements :

    Required education and experience

  • A minimum of one year of prior experience in property management, housing programs, case management, social services, or tenant relations
  • Proficiency with MS Office, including Outlook, Word, and Excel and excellent communication skills, both written and verbal
  • Preferred education and experience

  • Case management and intake experience with individuals and families
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