Job description Infosys is seeking an Associate Manager of Client Services. The Associate Manager–Client Services (AMCS) is responsible for all client interfaces within the assigned account scope. The AMCS works together with their manager (Manager-Client Services / Senior Manager–Client Services) to build an account plan and is responsible for client management based on the account plan. Usually, the AMCS handles a single account or part of a large account, with an indicative annual book of business of up to $10 million. Location for this position is Raleigh NC, Bridgewater NJ Candidates must be located within commuting distance or be willing to relocate to this area. This position may require travel as requiredRole Description : Client relationship management and business development : manage client relationships, build a portfolio up to $10M, own the opportunity management cycle : Prospect-Evaluate-Propose-Close Client delivery assurance : collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the clientAccount planning and governance : create the account plan including relationships required, opportunities to be pursued, price decisions, etc.Balance different projects running for the client that may involve different delivery managers or horizontal unit resources. Take go-to-market solutions to accounts and drive revenue from go-to-market solutions being sponsored by the business unit.Support pre-sales proposals for new business development outside of account scope.Provide vital input for building future alliances with relevant product vendors. About Infosys Insurance vertical : Our insurance offerings help insurers rethink their strategies to cater to new discerning customers by renewing their analytics infrastructure using solutions such as the Infosys Information Platform (IIP) – our big-data-in-a-box package.With industry-relevant expertise and a historical track record, our solutions enable insurers to : Adopt digital tools for a clearer understanding of customer specific requirementsHelp enhance processes within the industryProvide seamless customer experiencesWith the shift of traditional insurers’ needs to digital insurers, there is greater scope for increased flexibility and agility, faster and more efficient back-office processing, and an overall readiness for disruptions.Required Qualifications :
Client Service Associate • Raleigh, NC, US