Wine Shop Manager

Job Description Job Description Turn Your Love of Wine, and Hospitality Into a Leadership Opportunity You’ll Love Wine Shop Manager – Los Angeles, CA Riboli Family Wines | San Antonio Winery Pay Range : $70,000–$80,000 At Riboli Family Wines, a four-generation, family-owned winery and one of America’s fastest-growing wine producers, we’ve spent over a century perfecting our craft. Our award-winning portfolio—including Stella Rosa, Spritz Del Conte, San Simeon, and San Antonio—continues to inspire memorable moments for wine lovers everywhere. Rooted in California and guided by quality, sustainability, and innovation, we honor our heritage while shaping the future of winemaking. We are seeking an energetic, innovative, and customer-focused Wine Shop Manager to lead our Los Angeles location. If you are passionate about wine, memorable guest experiences, and building high-performing teams, this is an opportunity to bring your creativity to a brand with deep history and national recognition. What You’ll Do Lead daily operations and merchandising for the Wine Shop, ensuring a premium brand experience. Build strong relationships with guests to elevate customer satisfaction, loyalty, and repeat visits. Develop and execute creative ideas, events, and experiences that drive traffic and engagement. Collaborate with restaurant and hospitality leadership to create mixology concepts, wine-and-food pairings, and experiential offerings. Enhance our tours, tastings, and events by consistently innovating and adapting to guest feedback. Stay attuned to market trends, business opportunities, and performance insights. Train, coach, and develop team members with ongoing feedback and support. Manage hiring, scheduling, and staffing to meet operational and sales goals. Negotiate with vendors and oversee product procurement. Manage IT and POS systems, including Tock, SevenShifts, and audio / video operations. Troubleshoot and support IT-related issues to maintain smooth guest experiences. Uphold company standards in presentation, service quality, and team appearance. Communicate effectively—verbally and in writing—with guests, partners, and staff. What You Bring 5 years of experience in retail, bar, or hospitality management. Strong background in creating drink menus, tastings, and special events. Team-building expertise with proven coaching and performance-development skills. Hands-on experience with Tock and SevenShifts. Strong interpersonal communication skills and a guest-first mindset. A positive, solutions-driven attitude with exceptional organizational and planning abilities. Creativity, curiosity, and a passion for continuous learning. Strong computer and analytical skills. Flexibility to work varied schedules based on business needs. Bilingual abilities (English / Spanish / Italian) a plus. Must be 21. Why Join Us Riboli Family Wines is proud to foster a culture of diversity, inclusion, and mutual respect. We are an equal-opportunity employer and welcome applicants of all backgrounds. Work Location : In person