E-Commerce Administrator

100% ON-SITE IN LIBERTYVILLE, IL

Bath Concepts is a leader in manufacturing, committed to innovation, excellence, and high-quality customer service. We provide equal opportunities for all employees and value a collaborative work environment. Join our team to help shape a future where technology drives success and security.

Position Summary :

The eCommerce Administrator supports Bath Concepts' digital presence by managing product listings, content accuracy, and assisting with overall maintenance across eCommerce platforms, including dealer portals, third-party sites, and Amazon. This role requires attention to detail, organization, and a strong customer service focus to maintain accurate data and content. The eCommerce Administrator collaborates with cross-functional teams to follow Bath Concepts' guidelines for PCI compliance within design and call center technologies, supporting a seamless and compliant eCommerce experience.

Essential Duties and Responsibilities :

The following list illustrates key responsibilities, which may include additional duties as business needs evolve.

• Product Listing and Content Management

Assist in setting up and maintaining product listings across Bath Concepts' eCommerce platforms, ensuring accuracy in product descriptions, pricing, and visual content (images, videos).

Upload and monitor Bath Concepts' product listings on Amazon, ensuring accuracy in product details, images, and inventory levels.

Assist in data export and import tasks across eCommerce channels, ensuring accuracy in product data and alignment with PCI compliance standards, especially within design and call center technologies.

Work closely with the Senior eCommerce Specialist and cross-functional teams (Marketing, Inventory, Customer Success) to align content updates, inventory levels, and project needs.

Provide first-level support for dealer and customer inquiries on eCommerce platforms, escalating issues as needed to ensure quick and efficient resolution.

Job Requirements :

Key Skills :

Physical Demands :

Work Environment :

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