Talent.com
Transportation Support Services Supervisor

Transportation Support Services Supervisor

Penske Truck Leasing Co., L.p.Shillington, PA, United States
12 hours ago
Job type
  • Full-time
Job description

Responsible for the daily shift operations of the Transportation Support Services (TSS) call center. Ensure department is staffed adequately to business demands. Resolve any issues that impact daily operations and ensure that team meets established department goals.

Schedule : 2nd Shift 1pm - 11 : 30pm Wednesday - Saturday (This position supports a 24 / 7 operation and flexibility to work weekends and holidays are required.)

Additional Benefits :

  • Paid Time Off
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401K
  • Associate Referral Program
  • Our associates also enjoy numerous associate discounts and opportunities to grow with the organization!

Major Responsibilities :

  • Monitor team productivity and performance.
  • Ensure proper staffing requirements are met daily for TSS.
  • Keep team motivated to achieve department goals and targets.
  • Provide follow up to internal and external customer requests through email and by phone.
  • Coach coordinators / assist in resolving escalated customer service issues.
  • All aspects of performance management for coordinators : to include interviewing, hiring, planning, assigning and directing work, appraising performance, and corrective counseling.
  • Work on department initiatives, implement innovative methods, ideas, and programs to improve team performance, increase customer satisfaction, and meet department goals.
  • Other projects as assigned by the manager
  • Qualifications :

  • 2-4 years related functional experience, such as Logistics, Operations, Driver supervision, customer service, or call center
  • High School Diploma or equivalent required, Bachelor’s Degree preferred.
  • Must have ability to connect and build rapport and relationships with associates and external customers at all levels
  • Must have ability to work efficiently with time management and organizational skills
  • Strong written / oral communication skills and the ability to actively listen are required
  • Ability to manage through a problem and think and make decisions independently
  • Ability to drive process improvement and lead change
  • Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
  • Regular, predictable, full attendance is an essential function of the job
  • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required
  • Physical Requirements :

    The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The associate will be required to : read; communicate verbally and / or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

    While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and / or move up to 25lbs / 12kg.

    Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

    Penske is an Equal Opportunity Employer.

    About Penske Logistics

    Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.

    Job Category : Operations Management

    Job Family : Operations

    Address : 100 Kachel Boulevard

    Primary Location : US-PA-Reading

    Employer : Penske Logistics LLC

    Req ID : 2511424

    Create a job alert for this search

    Transportation Supervisor • Shillington, PA, United States

    Related jobs
    • Promoted
    Transportation Support Services Supervisor

    Transportation Support Services Supervisor

    Penske Truck Leasing Co., L.P.Reading, PA, US
    Full-time
    Responsible for the daily shift operations of the Transportation Support Services (TSS) call center.Ensure department is staffed adequately to business demands. Resolve any issues that impact daily ...Show moreLast updated: 4 days ago
    • Promoted
    Travel Physical Therapist (PT) - $2,086 to $2,196 per week in Tamaqua, PA

    Travel Physical Therapist (PT) - $2,086 to $2,196 per week in Tamaqua, PA

    AlliedTravelCareersTamaqua, PA, US
    Full-time
    AlliedTravelCareers is working with Voyage Healthcare to find a qualified Physical Therapist (PT) in Tamaqua, Pennsylvania, 18252!. Therapist-PT-Physical Therapist Tamaqua, Pennsylvania.Top Reasons ...Show moreLast updated: 3 days ago
    • Promoted
    Travel Cath Lab Tech - $3,089 per week in Lebanon, PA

    Travel Cath Lab Tech - $3,089 per week in Lebanon, PA

    AlliedTravelCareersLebanon, PA, US
    Full-time +1
    AlliedTravelCareers is working with Lancesoft Inc.Cath Lab Tech in Lebanon, Pennsylvania, 17042!.AHA or ARC certifications only (e. Medical & Health Insurance Benefits from first day for All Cli...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Surgical Tech - $1,586 to $1,786 per week in Lebanon, PA

    Travel Surgical Tech - $1,586 to $1,786 per week in Lebanon, PA

    AlliedTravelCareersLebanon, PA, US
    Full-time
    AlliedTravelCareers is working with Titan Medical Group to find a qualified Surg Tech in Lebanon, Pennsylvania, 17042!.Titan Medical is looking for travelers to fill a Travel Surgical Tech position...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Transportation Support Services Supervisor

    Transportation Support Services Supervisor

    Penske Truck Leasing Co., L.p.Shillington, PA, United States
    Full-time
    Responsible for the daily shift operations of the Transportation Support Services (TSS) call center.Ensure department is staffed adequately to business demands. Resolve any issues that impact daily ...Show moreLast updated: 11 hours ago
    • Promoted
    • New!
    Seasonal Support Driver - Flexible Schedule

    Seasonal Support Driver - Flexible Schedule

    United Parcel ServiceEAST PETERSBURG, Pennsylvania, US
    Part-time +1
    As a seasonal support driver (SSD), youll deliver packages to communities and businesses in the comfort of your own vehicle. This is a friendly, physically active role, so youll need to enjoy fast-p...Show moreLast updated: 7 hours ago
    • Promoted
    Travel Surgical Tech - $1,644 per week in Lebanon, PA

    Travel Surgical Tech - $1,644 per week in Lebanon, PA

    AlliedTravelCareersLebanon, PA, US
    Full-time
    AlliedTravelCareers is working with MedPro Healthcare Staffing to find a qualified Surg Tech in Lebanon, Pennsylvania, 17042!. Joint Commission-certified staffing agency, is seeking a quality Surgic...Show moreLast updated: 2 days ago
    • Promoted
    Driver Trainer Opr 1st shift (Pottsville, PA)

    Driver Trainer Opr 1st shift (Pottsville, PA)

    Tyson FoodsPottsville, PA, US
    Full-time
    Certain roles at Tyson require background checks.If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been exte...Show moreLast updated: 13 days ago
    • Promoted
    • New!
    Seasonal Support Driver - Flexible Hours and Competitive Pay

    Seasonal Support Driver - Flexible Hours and Competitive Pay

    United Parcel ServiceWEST CHESTER, Pennsylvania, US
    Part-time +1
    As a seasonal support driver (SSD), youll deliver packages to communities and businesses in the comfort of your own vehicle. This is a friendly, physically active role, so youll need to enjoy fast-p...Show moreLast updated: 7 hours ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    UlineWescosville, PA, US
    Full-time
    Pay from $25 to $30 per hour with significant growth and earning potential!.Uline Way, Allentown, PA 18106.Morning Call’s Top Large Employer of 2025!. Fast, friendly and customer focused.As a Uline ...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Surgical Tech - $1,692 to $1,800 per week in Lebanon, PA

    Travel Surgical Tech - $1,692 to $1,800 per week in Lebanon, PA

    AlliedTravelCareersLebanon, PA, US
    Full-time
    AlliedTravelCareers is working with Fusion Medical Staffing to find a qualified Surg Tech in Lebanon, Pennsylvania, 17042!. Facility in Lebanon, Pennsylvania.Fusion Medical Staffing is seeking a ski...Show moreLast updated: 4 days ago
    • Promoted
    Travel Speech Language Pathologist (SLP) in Lebanon, PA

    Travel Speech Language Pathologist (SLP) in Lebanon, PA

    AlliedTravelCareersLebanon, PA, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified Speech Language Pathologist (SLP) in Lebanon, Pennsylvania, 17042!. Aequor is now hiring a full-time Speech-language Pathologist (SLP) ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Seasonal Support Driver

    Seasonal Support Driver

    United Parcel ServiceEAST PETERSBURG, PA, United States
    Part-time +1
    As a seasonal support driver (SSD), you’ll deliver packages to communities and businesses in the comfort of your own vehicle. This is a friendly, physically active role, so you’ll need to enjoy fast...Show moreLast updated: 10 hours ago
    • Promoted
    Flexible schedule - Earn at least $2310 by driving 192 trips with Uber

    Flexible schedule - Earn at least $2310 by driving 192 trips with Uber

    UberParkesburg, PA, US
    Full-time +1
    Earn at least $2310 driving with Uber when you complete your first 192 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 6 days ago
    • Promoted
    Travel Surgical Tech - $1,559 per week in Lebanon, PA

    Travel Surgical Tech - $1,559 per week in Lebanon, PA

    AlliedTravelCareersLebanon, PA, US
    Full-time
    AlliedTravelCareers is working with CrossMed Healthcare Staffing to find a qualified Surg Tech in Lebanon, Pennsylvania, 17042!. At CrossMed Healthcare Staffing, we aim to create lasting impressions...Show moreLast updated: 2 days ago
    • Promoted
    Travel CVOR Tech - $1,507 to $1,671 per week in Lebanon, PA

    Travel CVOR Tech - $1,507 to $1,671 per week in Lebanon, PA

    AlliedTravelCareersLebanon, PA, US
    Full-time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified CVOR Tech in Lebanon, Pennsylvania, 17042!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits pa...Show moreLast updated: 2 days ago
    • Promoted
    Customer Support Specialist - Bilingual

    Customer Support Specialist - Bilingual

    UlineWescosville, PA, US
    Full-time
    Customer Support Specialist - Bilingual.Pay from $26 to $30 per hour with significant growth and earning potential!.Uline Way, Allentown, PA 18106. Morning Call’s Top Large Employer of 2025!.Fast, f...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Surgical Tech - $1,713 per week in Lebanon, PA

    Travel Surgical Tech - $1,713 per week in Lebanon, PA

    AlliedTravelCareersLebanon, PA, US
    Full-time
    AlliedTravelCareers is working with FlexCare to find a qualified Surg Tech in Lebanon, Pennsylvania, 17042!.FlexCare is a nationwide leader in the staffing of travel nurses and clinicians.With acce...Show moreLast updated: 3 days ago