Core Engineering - Internal Solutions Enginer II

Location : Redmond, WA (Hybrid)

Salary Range : Competitive

Introduction

We are seeking a skilled and experienced Technical Support Engineer to join our team and work on cutting-edge technology. The successful candidate will work closely with Product and Engineering teams to troubleshoot, maintain, and support our wearable device ecosystem used in computer vision and AI research projects.

Required Skills & Qualifications

• Applicants must be able to work directly for Artech on W2
• Minimum 2 years of experience providing technical support to users with a proven track record of independently managing issue resolution and driving solutions to completion
• Demonstrated ability to effectively communicate complex technical concepts to technical and non-technical stakeholders
• 3 years of experience in software or system engineering supporting developer tools and ecosystems
• 3 years of experience with data collection root cause analysis
• Experience in computer vision and / or machine learning libraries, along with debugging software failures
• 2-3 years of experience and expertise in Python and C
• Experience with Fedora and other operating systems
• Understanding of machine learning and algorithmic models
• Experience with SDKs and developer ecosystem tools
• Previous experience working directly with engineering teams to resolve bugs and improve software performance
• Strong problem-solving skills and ability to work independently

Preferred Skills & Qualifications

Day-to-Day Responsibilities

Company Benefits & Culture

For immediate consideration, please click APPLY to begin the screening process with Alex.